Current Career Opportunity at Ernst & Young

Global IT Infrastructure requires a competent personnel for effective provision of technical assistance in the evaluation, planning, and use of information technology to all divisions. This mission is accomplished through the implementation and maintenance of the system software Global Core Loadset (GCL) Microsoft Exchange, Lotus Notes Administration, Symantec End Point installation/maintenance and all EY system software policy implementation. Maintenance of servers (Active Directory), Notes/Exchange, File/Anti-Virus Server, Backup and Proxy server. Excellent knowledge and hands on Cisco Routers/IP Telephony/Video Conference device. Ensure all Servers and workstations are patched with the latest security updates. EYG code of Connection, legal considerations, disaster provisions, recovery and backup strategies, EYG standards, technical training, industry developments& awareness.

Responsibilities

Market Leadership & Client Relations:

• Ensure active and effective communication and encourage closer working relationships with internal clients and other EY offices
• Maintain consistent & value-added service delivery, client relationships & monitor conformance
• Establish & update IT  security strategy in alignment with the firm’s prioritized business objectives
• Promote innovation, new service offerings and alignment to global best practice & EYG standards

Growth & Financial Results:

• Ensure Prudent financial and appropriate controls in respect of security expenditure
• Ensure sustainable cost-effective IT solutions & services delivery in order to maximize ROI
• Address opportunities for cost containment reduction & avoidance

Leadership & People Results:

• Live, demonstrate and promote firms values and act as a role model
• Encourage teamwork & promote a challenge & motivated working environment
• Promote innovations, optimize  resource utilization, succession planning & optimize work-life balance
• Personal scorecard and development plans

Quality & Management Results:

• Ensure proper formation and implementation of IT Security Policy, EY Code of Connection achievement, addressing the protection of IT systems.
• Track and maintain EY asset
• Maintenance of Anti-Virus software and effective/constant monitoring and eradication of virus infections
• Maintenance of local area network LAN and provide desktop support to all in house local and expatriate employees.
• Ensure that all EY workstations and servers are patched with the latest security and GCL updates
• Protect the business through pro-active risk management & recovery mechanisms
• Ensure risk management disciplines, including legal, governance and standards compliance
• Maintain quality of service delivery through required policies,  disciplines, processes, monitoring and control mechanism
• Promote effective & efficient problem solving, decision and change management
• Conduct development, testing and, implementation of security plans, products and control techniques
• Ensure security compliance with respect to information security policies and procedures
• Evaluate current infrastructure and provide recommendations to achieve baseline requirement as per EYG standards
• Provide technical training for member of staff.
• Keep abreast of different industry development & awareness, trends, latest security and privacy legislation, including legal considerations; e.g. privacy.
• Consult with different practices regarding business requirements, identify and evaluate areas for improvement to ensure effective integration.
• Provide the highest level of technical expertise and support in implementation of appropriate security procedures and products.

Must possess a Bachelors degree in a related discipline
Proficient in Windows 10, 8 and 7.
Windows Server 2012/2008 Server
Excellent hands on Microsoft Exchange Server Outlook
Hardware and Software troubleshooting
Hands on Cisco IP Telephony/Routers/Switch configuration and Video Conference
Network – LAN, WLAN and WAN Infrastructure
IT / Helpdesk support