• New Job Vacancy at NCR Corporation

  • Posted on: 30 October, 2015 Deadline: Not Specified
  • View Jobs in ICT / Telecommunication View All Jobs at NCR Corporation
  • Subscribe to free job alerts
  • NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 550 million transactions daily across the retail, financial, travel, hospitality, telecom and technology industries. NCR solutions run the everyday transactions that make your life easier.

    Supervisor

     

    POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:

    • Position requirement is to be an expert that directs project specific activities of team members and offers management assistance to the organizational leader
    • Ensure team members are performing optimally to achieve their individual and collective KPI set by the company.
    • Performs needs analysis and prioritization, feasibility and business impact
    • assessments for major KM requests and initiatives
    • Typically manages overall life cycle of one or more Knowledge Solutions.
    • manage field operations
    • Supervise team member to provide the best service delivery to our esteem customer.
    • Ensure continuous monitoring of team member to meet Service level agreement the company have with the customer.
    • Supervise team member and communicate timely to the customer on the incident logged with the company to avoid bridging the SLA and penalty payment.
    • Organize meeting with the customer to showcase the company’s performance and to identify grey areas from customer point of view and work on it. .
    • Main focus areas are the reduction of failures/incidents, designing efficient and cost effective service philosophies, optimizing use of assets to reduce inventories and improve cash flows and performing proactive lifecycle management on both product and service performance

    Qualifications

    BASIC QUALIFICATIONS:

    • Bachelor’s Degree or Higher National Diploma
    • 4+ years of related engineering field experience
    • Understanding of current Incident Management processes and systems
    • Strong analysis and good reporting skill.
    • Self-motivation, customer focused.
    • trong written and oral communication skills
    • trong team orientation.
    • Customer service experience will be and added advantage.

    Method of Application

    Interested and suitably qualified candidates should visit NCR Corporation on Taleo

    Have you ever needed salary data to make informed career decisions? Introducing Salaryscale.ng, a platform that crowdsources salary data in Nigeria and we will love your input. Join SalaryScale.
  • ❮ Back to All Jobs
  • Know more about NCR CorporationSimilar Jobs
  • Search for jobs by keyword
  • Technical System Support Personnel at Medifix
  • Vault Officer at Electronic PayPlus Limited
  • NOC Engineer at e.Stream Networks Limited
  • Graduate Information Techmology Jobs at Access Solutions Limited
  • Senior Mobile Application Developers at Swift Networks Limited
  • Information Technology Roles at Growth in Value Alliance (GV Alliance) Partners
  • Career Opportunities at a Multinational I.T Organization - Workforce Group
  • Account Officer at Merit Telecoms Nigeria Limited
  • Filter Jobs
  • State | Search by region instead
    Field

    Industry

    Education

    Experience


    Also include jobs without defined experience

    Job Title

  « 1 Recently Viewed Job
 
 
Send your application through

Yahoomail Gmail Hotmail