• Fresh Job Positions at MTN Nigeria

  • Posted on: 8 October, 2015 Deadline: 21 October, 2015
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  • MTN Nigeria is part of the MTN Group, Africa's leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning with Lagos, Abuja and Port Harcourt.

    Project Manager

     

    Job description    
    • Develop detailed work plans and identify project deliverables and ensure all projects are well defined in terms of detailed project deliverables, milestones and time frames.
    • Constitute project team including steering committee and communicate roles and responsibilities, project expectations, scope, deliverables, milestones and resources to all stakeholders including team members
    • Deploy and manage resources effectively for the successful execution of IS projects, securing the release of project required resources including project staff and financial resources.
    • Coach and train the project team to ensure understanding of the objectives and goals of the project, awareness of set targets/requirements and regularly review their project needs.
    • Track, monitor and control all stages of the project lifecycle, ensuring project is kept within scope, within budget, of expected quality, risks are identified and mitigated and related contracts are administered effectively.
    • Review issues and problems in relation to projects, deal with vendors and administer contracts and identify project risks, as well as recommend actions to mitigate risks.
    • Track and document changes project scope, identify potential crises, and devise contingency plans and update, prepare, forecast and distribute project status reports to stakeholders.
    • Assist in evaluating, tracking and managing the development and performance of team members, to ensure productivity and achievement of business results.
    • Close out project ensuring all resources are accounted for and released appropriately.
    • Compile lessons to learn for use by project teams in execution of on-going and future projects and participate in post project delivery review.
    • Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

    Job condition    
    • Normal MTNN working conditions
    • May be required to work extended hours
    Experience & Training    

    Experience:
    8 years applicable business experience, including:
    • 4 years formal project management experience in a telecommunications business environment or in a customer care & billing systems (CC&BS) or an Enterprise Resource Planning (ERP) systems environment
    • Proven experience in Managing large scale digital projects and solutions across complex, trans-national , cross-Functional program and channels
    • Experience of facilitating project coordination and managing expectations across internal, 3rd party and/or client teams according to project requirements and workstreams from kick off to deployment
    • Risk management prior to and during the project execution, managing risks within project timelines, budgets and quality

    Training:
    • International certification in project management
    • Technology Seminars/workshops
    • Leadership Development programs
    • Problem Solving and Root Cause Analysis techniques
    • General Management skills

    Minimum qualification    

    • BSc, BTech or HND

    go to method of application »

    Managed Data Services Manager

     

    Job description    

    • Design, create and maintain MTNN database applications in line with the company’s strategies.
    • Coordinate and manage the operations of Data/Internet Unit, Satellite NOC and Fixed Exchange (Switching) shift operations in order to effectively and promptly react to all network-related faults.
    • Analyze overall network quality and availability, providing useful decision-supporting information to all levels of MTN Management.
    • Adapt best practices in network management to suit MTNN’s needs and objectives.
    • Ensure proper monitoring and implementation of all network changes according to the organisation process and procedures.
    • Ensure prompt response to customer complaints and prompt identification of problems in the network and rectify or advise responsible authority.
    • Generate daily, weekly and monthly network performance reports.
    • Ensure the traffic utilization of all Network Element.
    • Responsible for calling out support staff after hours, when necessary.
    • Escalate serious and long outstanding faults to the appropriate quarters and ensure escalation procedures are properly adhered to.
    • Ensure NMS operation always in NMC environment.
    • Establish and maintain well defined and effective communication channels among the NMC, internal and external customers.
    • Provide on-the-job training and guidance to subordinates.
    • Provide ideas and feedback on software tools, procedures and improvements to NMC “processes”.
    • Provide regular update on MTNN performance and other network issues to the management, call center, sales and distribution, marketing and other relevant department in MTNN.

     

    Job condition    
    • Normal MTNN working conditions
    • May be required to work extended hours
    • National travel and a valid drivers license.
    • On stand by 24/7 through out the year
    Experience & Training    

    Experience:
    • Four (4) years hands-on experience in telecomm, tele–traffic environment, with at least two (2) years in a team leadership role and customer relations.
    • Experience and comprehension of Telecommunications management network philosophy and practice.
    • Knowledge and configuration of Satellite Modems e.g Paradise (P300), Radyne Comstream DMD-15/DMD-20,SDM 4000,EF Data,
    • Knowledge of Cisco Router-packet route definitions and re-routing
    • Cisco Certification and Advance IP knowledge is desirable
    • Knowledge and configuration of Siemens Digital Switching Equipments (EWSD), Transmission equipments (Siemens SURPASS hiT7070 and STM Channels
    • Knowledge of Various Network Management System (NMS) tools
    • Knowledge of RAD DSU Modem and other ITU modems for E1 configurations
    • People Management

    Training:
    • Advanced leadership programmes
    • Advanced project management
    • People Management
    • Best practices in network management

    Minimum qualification    

    • BSc, BTech, BEng or HND

    go to method of application »

    Windows Enterprise Manager

     

    Job description    

    • Contribute to the development of IS Services strategies, providing a roadmap for future infrastructure development and develop detailed plans in support of related strategies, organizing required resources, monitoring and periodically reporting progress of plans.
    • Assess resource requirements and assist in preparing the budget for IS Services Operations, as well as prepare information systems technical business cases.
    • Direct activities of team of highly technical Windows/Messaging administrators and Blackberry Enterprise Server (BES) administrators in order to provide effective and efficient support for Wintel infrastructure.
    • Develop and manage team’s objectives and plans and ensure alignment with overall business objectives.
    • Manage the design, implementation, administration and support of all aspects of the Wintel infrastructure.
    • Proactively review technical architecture, processes, documentation and oversee provisions and suppliers to ensure that services provided are aligned with business needs.
    • Prepare management reports and metrics as required and utilize appropriate management tools to monitor operational service status against SLAs and make recommendations where necessary to ensure optimal performance.
    • Manage new projects, technology deployments and upgrades into live environment minimising associated risk by ensuring they are carried out in a controlled, timely manner with minimum service downtime.
    • Lead incident, problem and change management processes for Windows/Messaging related issues, and co-ordinate preparation of incident reports (as required).
    • Co-ordinate Audit and Risk Management related issues/tasks for the Windows Server/Messaging infrastructure.
    • Manage and monitor Disaster Recovery operations for Windows and Messaging infrastructure.
    • Liaise directly with contractors and manage vendor relationships with respect to server hardware and software.
    • Identify training and development needs and manage skills enhancement programmes for the virtual sales team to ensure enterprise sales targets are fully met.
    • Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

    Job condition    
    • Normal MTNN working conditions
    • May be required to work extended hours
    • Often required to work extra hours and weekends
    • Emergency response at any time during the day

    Experience & Training    
    Experience:
    • At least 7 years hands-on experience in server administration of which two years in a supervisory role

    Training:
    • Windows 2003 Server and Advance Administration and Support.
    • Exchange 2003
    • Citrix Administration and Support.
    • Compaq/HP and Dell hardware configuration, installation, maintenance and troubleshooting
    • Effective customer service.
    • Effective communication skills.
    Minimum qualification     BSc, HND or BTech

    Method of Application

    Interested and suitably qualified candidaates should visit MTN Career Page

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