• Job Offer at Contact Solutions Limited (Consol)

  • Posted on: 30 September, 2015 Deadline: Not Specified
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  • Contact Solutions Limited (Consol) is the leading provider of Contact Centre Services & Customer Management Solutions in Nigeria. We offer a full range of services to drive sales growth, customer services and back office customer management operations.

    At ConSol we provide services that enhance customer relationships and develop projects that create loyal customers and profitability. Our consultants are experts in the field of customer relationship management and our large independent contact center facility enables us to deliver customized solutions to meet your requirements.

    Regional Business Development Manager

     

    Job description

    Objective/ Purpose: To grow the organisation’s business within the public sector MDAs of the Federal Government. It focuses on growth and the attainment of the organisation’s goals in an efficient and effective manner within the public sector MDAs in keeping with the company’s financial / business plan targets

    Job Duties/ Responsibilities/ Accountabilities

    • Initiate and develop relationships to drive the company’s public & private sector prospects
    • Drive sales for all products and services that the organization offers, including contact center services, Technology solutions, e.g. RADWARE, Mellanox,  CRM Solutions, Consultancy and Training
    • Identify new and strategic business opportunities in alignment with the vision of the organization
    • Develop innovative proposals and presentations that clearly demonstrate the unique value of the organization’s solutions
    • Develop annual marketing and sales plans for the public sector to meet organizational objectives
    • Manage the entire sales life cycle from Leads generation to sales closure
    • Responsible for end to end sales process; from initial contact and understanding of client needs to delivery and closure
    • Maintain an up-to-date and accurate record of all physical assets of the organization
    • Maintain the CRM database of the organization, utilizing it as a tool to enhance the sales process and relationship management
    • Serve as point of contact for all enquiries regarding the organization’s services and provide a first response to such enquiries ensuring follow up to possible closure
    • Working with product development teams (or external consultants) to manage new product/service development
    • Working with Project Management team to deliver on project implementation following sales closure
    • Represent the organization in all presentations, meetings, fairs, and conferences, as required.
    • Manage general office administration.

    Education Qualification:

    • Minimum of a university degree in Social Sciences
    • MBA is an added advantage 

    Professional Qualification

    • Membership of recognized Sales and/or marketing professional organisation.

    Experience:

    • Minimum of 5 years post-graduation experience
    • Experience of Sales/Marketing to the public sector (Senior Executives (Ministers, Upper & Lower House Members, Permanent Secretaries, Directors, other Stakeholders) is required

    Grade Alignment:

    • Senior Management
    • Minimum of 5 years post-graduation experience
    • Experience of Sales/Marketing to the public sector is required

    Method of Application

    Interested and suitably qualified candidates should visit ConSol's Career Page on LinkedIn

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