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  • Posted: Sep 22, 2015
    Deadline: Not specified
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    General Electric (GE) is an American multinational conglomerate corporation incorporated in New York and headquartered in Fairfield, Connecticut. The company operates through the following segments: Energy [2013 inactive], Technology Infrastructure, Capital Finance as well as Consumer and Industrial. In 2011, GE ranked among the Fortune 500 as the 26th-la...
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    Reset Sales & Customer Service Manager - Oil & Gas

    Role Summary/Purpose:    

    This role will be responsible for identifying, positioning and leading efforts to develop the customer portfolio, forecasting and planning opportunities, managing orders, closing sales and securing contribution margin targets for the Downhole Technology (DT) portfolio of GE Oil & Gas, within the Sub-Sahara region.

    Essential Responsibilities:    

    - Establish a plan for SSA to support existing customers and grow the customer portfolio by developing leads and new opportunities
    - Develop and maintain a strong network with key individuals within the customer’s organization and leverage to anticipate customer’s needs as well as accurately forecast sales on a monthly, quarterly and annual basis.
    - As a coach, accelerate the onboarding and development of a Downhole Technology (DT) services business in the region.
    - Provide technical support and guidance to clients to help them select the appropriate technology that can provide the desired services within the operating specifications
    - Monitor the market and evaluate competition and customer specific strategic and operational factors to support business decisions
    - Drive appropriate processes and rigour to ensure that the opportunity pipeline is up to date and accurate in the sales funnel
    - Ensure a review rhythm around closure of the assigned geographical region key deals.
    - Coach the local services team to ensure quality and availability of services.
    - Build and deliver a plan to improve our customer service experience
    - Comply with Company Safety policies and procedures and continuously promote and satisfy all Environmental Health and Safety (EHS) requirements
    - Ensure that all business matters are conducted with the highest integrity and in full compliance with GE Oil & Gas policy

    Qualifications/Requirements:    

    - Technical Bachelor’s degree from an accredited university. Minimum of 10 years relevant experience in Sales in the Oil & Gas industry
    - Demonstrated track record of sales / business development growth in Sub-Saharan Africa
    - Proven Wireline industry experience, with a Cased Hole and/or Open Hole Logging focus.
    - Willingness and ability to travel 40% time across Sub Saharan Africa
    - Experience in running Sondex Cased Hole Logging tools with knowledge of Formation Evaluation and/or Production Logging Interpretation.
    - Must be a self-starter who is driven to completion of sales orders and project execution.

     

    Additional Eligibility Qualifications:    

    Desired Characteristics:    

    - Strong customer mind-set.
    - High integrity.
    - Driven and competitive.
    - Strong commercial management skills.
    - Business acumen.
    - Strong oral and written communication skills.
    - Process orientation and mind-set.
    - Ability to prioritize multi-faceted, fast paced job tasks.
    - Strong interpersonal skills.

    Job Segments: Customer Service, Service Manager, Energy, Sales, Sales Management

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    Indigenous Account Director

    Role Summary/Purpose:    

    The candidate will be responsible for leading and strategically growing our National Indigenous Account Portfolio. Reporting to the Oil & Gas Country Leader, He/She will be responsible for the effective and profitable management of National Indigenous Accounts. In this role he/she will be primarily focused on growing and maintaining existing accounts within Oil & Gas

    Essential Responsibilities:    

    - Develop multi-year strategy for business growth that includes an understanding of assigned accounts, their business, their strategy and their needs with a clear understanding of the organization protocol for these accounts
    - Identification, qualification, pursuit and capture all sales opportunities with the objective of maximizing sales in collaboration with Regional Sales and Commercial Team for the National Key Account Pool of clients
    - Provide strategic direction, sales market intelligence and support to manage relationships with key government agencies such as NAPIMS, DPR, NNPC and NCD and Indigenous Monitoring Board or any agency as required.
    - Work with the regional commercial team to develop and execute account strategies in pursuit of top line growth and margin expansion.
    - Actively engage in New Product Initiatives and relate this to sales
    - Coordinate and align global business strategy with regional business needs and priorities, incorporating relevant input from functions, external agencies and P&Ls.
    - Work with the Sales and ITO team to hand off opportunities which have reached the status of "Customer request", support Sales/ITO team until the complete takeover of the generated opportunities.
    - Articulate business initiatives, build value propositions, drive regional resources, including but not limited to Sales and/or Technical Sales, Key Account Managers, in interacting with National Key Account Customers on the identified opportunities.
    - Leverage the breadth of GE to increase competitive advantage.
    - Create a continuous relationship with other GE Businesses and Key Account organization in order to leverage economy of scale and have an integrated approach to clients’ portfolio

     

    Qualifications/Requirements:    

    - Bachelor's degree from an accredited university or college.
    - At least 10 additional years of experience in sales leadership with an exceptional track record, preferably in O&G.
    - Fluency in English
    - Global experience working abroad for a multinational organization in a leadership role with direct reports
    - At least 8 years of leadership experience and proven track record of management and compliance leadership
    - A valid NYSC discharge or exemption certificate will be required (please indicate clearly on your resume)
    - Must have valid authorization to work full-time without any restriction in Nigeria

     

    Additional Eligibility Qualifications:    
    Desired Characteristics:    

    - Lean/Six Sigma Certification
    - Experience working in multiple countries
    - Ability to develop influential customer relationships, plans, sales strategies, presentations, and proposals
    - Strong sales team leadership skills with a successful sales growth track record
    - Strong customer mindset
    - Strong influence and negotiation skills
    - Understanding of GE's and customer's financial drivers / needs
    - Strong oral and written communication skills
    - Strong interpersonal and leadership skills
    - Knowledge of market economics, competitive issues, technology and projects
    - Participation in GE Sales and Commercial Leadership Program such as ECLP or CLP

    Job Segments: Account Manager, Manager, Lean Six Sigma, Six Sigma, Sales, Management

    go to method of application »

    Sales Leader, Control Solutions

    Role Summary/Purpose:    
    The Control Solutions Sales Manager leads projects and initiatives with broad scope and high impact to the business or is a recognized expert in a specialized field. In this role you will be responsible for major and complex assignments with long-term business implications, manage complex issues within functional area of expertise, and contribute to the overall business strategy.

    Essential Responsibilities:    

    - Responsible for in the leadership of the team for the customer in all aspects of account growth including strategy development, integrated account planning, opportunity identification, and value communication.
    - Responsible for the effective and profitable conduct of the sales and service function of assigned territory.
    - Responsible for growth of new accounts as well as focus on maintaining existing accounts.
    - Work with current customers and prospects to meet desired sales and service needs
    - Define entitlement and identify areas to penetrate and grow profitability
    - Interface with the marketing organization to drive high value solutions leveraging the GE portfolio.
    - Serve as an intermediary for solutions detailed understanding of customer’s business model and how GE’s products and services develop and deliver added value to the customer.
    - Build customer relationships and communication at all levels
    - Matrix with existing functional and P&L teams to achieve growth objectives.
    - Actively participate in community events with the customer.
    - Utilize six sigma tools and methodologies to drive improvements in key processes for the customer.
    - Demonstrates accountability for functional, business, and broad company objectives. This role contributes to the overall strategy and manages complex issues within functional areas of expertise.
    - Own Control Solutions Orders operating plan for the assigned territory while meeting quarterly and annual orders commitment and sales metrics such as cash and receivables.
    - Proactive approach to sales, driving aggressive growth targets and address volume, and timing.
    - Build customer relationships at different levels for the purpose of Business development and Sales.
    - Develop customer strategies, marketing campaign plans, conduct sales presentations and generate new opportunities.
    - Develop consultants awareness and knowledge on key technologies and work with them on FEED specifications.
    - Demonstrate commercial and technical expertise in specific market and lead opportunity planning.
    - Own regional future planning and forecasting for Controls in the region specified.
    - Drive cross-functional coordination with the Commercial Operations, Services, Engineering and Project Management teams.

    Qualifications/Requirements:    

    - Bachelor's degree from an Engineering discipline –Electronics, Instrumentation & Controls , Mechanical
    - Experience in selling Gas & Steam Turbine Controls, DCS, Excitation a must
    - Prior experience dealing with the Oil & Gas and Power Plant industries
    - At least 5 - 8 years of experience in industry-related sales, application engineering and/or marketing.
    - A valid NYSC discharge or exemption certificate will be required (please indicate clearly on your resume)
    - Must have valid authorization to work full-time without any restriction in Nigeria

    Additional Eligibility Qualifications:    
    Desired Characteristics:    

    · Knowledge of related products, services and markets · Strong oral and written communication skills · Strong interpersonal and leadership skills · Integrative team working style · Strong interpersonal and leadership skills · In-depth knowledge of the industrial applications for product lines and markets · Integrative team working style · Strong oral and written communication skills

    Job Segments: Sales Management, Sales, Business Development, Engineer, Power Plant Operator, Engineering, Energy

    Method of Application

    Interested and suitably qualified candidates should visit GE's Career Website

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