• Entry Level Customer Service Representative at HCDC Limited

  • Posted on: 7 September, 2015 Deadline: Not Specified
  • View Jobs in Consulting View All Jobs at Human Capacity Development Consultants (HCDC)
  • Subscribe to free job alerts
  • Human Capacity Development Consultants (HCDC) Limited is a vibrant and innovative company committed to the goal of developing human capital in organisations for exceptional business results. We build organisations to achieve optimum performance by developing their human capacity to peak productivity levels. We are committed to excellence, service & integrity.

    Customer Service Representative

     

    Job Description Duties:

    • Responsible for attending to inquiries from walk-in Shareholders.
    • Attend to complaints of non-receipt of dividend warrant
    • Process change of address requests from customers
    • Request for mandating accounts
    • Manage Shareholders record update etc
    • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
    • Opens customer accounts by recording account information.
    • Maintains customer records by updating account information.
    • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
    • Maintains financial accounts by processing customer adjustments.
    • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
    • Prepares product or service reports by collecting and analyzing customer information.
    • Contributes to team effort by accomplishing related results as needed.

    Qualifications :        

    • Minimum of OND certification Kin interest in excellent customer service delivery.
    • Good hands on experience in Microsoft office package Excellent communication both in verbal and written Ability to work under pressure

    Method of Application

    Interested and suitably qualified candidates should send CV to recruitment@hcdclimited.com

    Have you ever needed salary data to make informed career decisions? Introducing Salaryscale.ng, a platform that crowdsources salary data in Nigeria and we will love your input. Join SalaryScale.
  • ❮ Back to All Jobs
  • Know more about Human Capacity Development Consultants (HCDC)Similar Jobs
  • Search for jobs by keyword
  • Mean Stack Developers at Productive People
  • Graduate Sales Engineers at Ascentech Services Ltd
  • Human Resource Role at Nicole Sinclair Consulting
  • Information Technology Role at Rutotech International
  • Regional Sales Manager at Ascentech Services Ltd
  • Jobs at Simeon's Pivot Resources
  • Job Openings at Lorache Consulting Limited
  • Latest Jobs at Michael Stevens Consulting
  • Filter Jobs
  • State | Search by region instead
    Field

    Industry

    Education

    Experience


    Also include jobs without defined experience

    Job Title

 
 
Send your application through

Yahoomail Gmail Hotmail