HR & Office Manager at Proserv

Role Synopsis 

To be successful Proserv must have HR & Administrative management that is proactive in a very dynamic and competitive market where highly skilled staff have numerous opportunities presented to them. The role will therefore cover Resourcing, Employee Relations, Training and Development, Performance Management, Reward & Recognition and other Compensation & Benefits issues in this highly competitive region.

The company’s rapid development and future growth plans result in the need for candidates who are strategic in their thinking rather than being purely transactional. Consequently, the post holder will bring clarity and clear strategic direction to the regional operation identifying and implementing the most efficient commercial HR solutions. 

Key to success in this role will be the incumbents’ ability to support the structure and delivery of the Training and Development programme. The senior team at Proserv see this critical factor being the most significant in delivering on their aggressive growth plans and expect the successful candidate to display significant passion, strength and experience in people and Organisational Development.

Key Accountabilities (includes, but not limited to the following)

Human Resources

• Country responsibility for the delivery and development of an efficient, timely and accurate HR service bespoke to the needs of the business
• Responsible for HR administration, including assisting all employees with letters and correspondence as required, visas, keeping leave records, etc.
• Lead recruitment and selection to attract and retain talent.
• Manage the onboarding and leavers process.
• Manage and coordinate HR communication to management and employees
• Manage expat quota positions / visa application process
• Coordinate personnel logistics
• Review, implement and alignment of employee handbook with best practice in HR for Nigeria.
• Coordinate with government authorities to ensure all staff are employed legally and advise employees and management on labour law, including expat quotas
• Manage HR data, including AX12, HR files, Organisational Charts and HR reporting/KPI’s
• Comply with internal and external audit requirements
• Assist in execution of Performance Appraisal Process
• Assist in training process and competency roll out
• Manage local payroll process with regional support
• Assist during compensation reviews by providing market benchmarks
• Provide input and support to HR initiatives and projects as required
• Keep up-to-date on all local labour legislations, as well as inform the management team of any changes
• Any other delegated responsibilities as instructed by Line Management within the timeframe specified in a safe and efficient manner to meet business requirements, provided the instruction is reasonable and you are capable and deemed competent to fulfil these 

Office Management

• Manage Travel Arrangements for all Proserv Nigeria Personnel, as well as Proserv employees coming into Nigeria (visas, meet & great, accommodation, etc.)
• Manage Company Drivers and vehicles
• Manage cleaning team to ensure the Company property is always clean, in working condition and all HSE risks are minimised
• Manage Administrative staff to support the business regarding all office management support required
• Manage Staff house and personnel so that the service provided to Proserv employees is of utmost quality and efficient
• Any other delegated responsibilities as instructed by Line Management within the timeframe specified in a safe and efficient manner to meet business requirements, provided the instruction is reasonable and you are capable and deemed competent to fulfil these