• Jobs at Clayfields & Harrow Limited

  • Posted on: 7 July, 2015 Deadline: Not Specified
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  • Clayfields & Harrow Limited - We define ourselves beyond the simple snag of customer service excellence. For us, our service quality measurement centers on a set standard of achieving zero facilities downtime for our customers. Our collective goal at Clayfields & Harrow is to simplify the task of facilities management for our customers.

    We are recruiting to fill the position of:

    Site Engineer

     

    Job Description

    • The Site Engineer will oversee supervisory and organizational elements liaise with main and sub contractors
    • Regularize with clients
    • Checking and preparing site reports
    • Give technical advise
    • Manage projects
    • Interfacing with clients.

    Requirements

    • Degree in Structural/Civil Engineering.
    • Minimum of 2 years working experience.
    • Good driving skills is an added advantage.

    go to method of application »

    Customer Service Officer

     

    Job Description

    • Give customers world class experience at first contact with customers.
    • Handling inquiries from customers.
    • Listen to customers’ questions and concerns, and provide answers and solutions.
    • Ensuring Customer Retention.
    • Provide information about products and services to the business development unit.
    • Handle customer complaints.
    • Record details of customer contacts and actions taken and follow up on queries.
    • Refer customers to supervisors or more experienced employees.
    • Provide help and advice to customers using the organization's products or services.
    • Communicate courteously with customers by telephone, email, letter and face to face.
    • Keep accurate records of discussions or correspondence with customers.
    • Weekly report on customer’s patronage and other activities.

    Requirements

    • Bachelor's Degree in any Art or Social Science field.
    • Minimum of 2 years working experience.
    • Applicants must posses excellent communication and interpersonal skills.

    Method of Application

    Interested and qualified candidates should send their CV's to: jobs@clayfieldsandharrow.com

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