• IT Administrator at TheJobMag

  • Posted on: 7 July, 2015 Deadline: 10 July, 2015
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  • Our client is the preferred consulting and software services company in Africa, powered by a team of highly qualified and experienced consultants, with over 15 years’ experience in providing expert HR services to her clients in Nigeria and West Africa.

    IT Administrator

     

    Job Title: IT Administrator
    Industry: HR
    Employment Type: Full Time
    Location: Lagos

    Main Purpose of Position
    Nature of the Job:
    Executives will be required to assist in the convincing of old clients of the bank to reactivate their dormant accounts. Executives will be given a list of old customers to visit as a starting point. It shall be done in a structured location by location basis.

    Executives will be on three month probation.

    Job Description & Key Responsibilities

    IT Service Desk
    • Installing and configuring computer hardware operating systems and applications;
    • Monitoring and maintaining computer systems and networks;
    • Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
    • Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
    • Providing support, including procedural documentation and relevant reports;
    • Following diagrams and written instructions to repair a fault or set up a system;
    • Supporting the roll-out of new applications;
    • Setting up new users' accounts and profiles and dealing with password issues;
    • Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;
    • Testing and evaluating new technology;
    • Conducting electrical safety checks on computer equipment.

    Operational Management
    • Evaluate, install, configure, and deploy ERP applications, systems software, products, and/or enhancements to existing applications throughout the enterprise.
    • Collaborate with analysts, designers, and system owners in the testing of ERP software programs and applications.
    • Ensure that any ERP integration into company systems meets functional requirements, system compliance, and interface specifications.
    • Perform daily monitoring and troubleshooting of the ERP system; install and configure patches and upgrades as required.
    • Prepare and deliver activity and progress reports for presentation to the executive management team.
    • Provide direction for the application team in support of ERP operations.
    • Coordinate feasibility studies for ERP products under consideration for purchase, and give advice based on findings.
    • Liaise with network administrators and software engineers to assist with design specifications, program logic, and data conversions.


    Qualification and Experiences

    • Certifications in ERP systems administration would be an added advantage;
    • Minimum of 3 years’ experience working in similar position;
    • Must have a second class lower (2:2) degree
    • Must be 26 years and above
    • Must have a good command of English


    Required Competencies, Knowledge and Personal Attributes

    • Good project management skills.
    • Strong knowledge of system and software quality assurance best practices and methodologies.
    • Strong customer-service orientation.
    • Excellent understanding of the organization’s goals and objectives.
    • Excellent written, oral, and interpersonal communication skills.
    • Ability to communicate ideas in both technical and user-friendly language.
    • Ability to conduct research into application issues and products.
    • Highly self-motivated and directed, with keen attention to detail.
    • Able to prioritize and execute tasks in a high-pressure environment.
    • Experience working in a team-oriented, collaborative environment.
    • Knowledge of applicable data privacy practices and laws.


    Remuneration
    Salary: N100,000

    Method of Application

    Interested and qualified candidates should click this link to apply

    For further Enquiries
    JobMag Centre,
    254, Herbert Macaulay Way, Alagomeji, Yaba, Lagos.
    Tel: 08167490262

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