• Assistant Manager, Devices at Airtel

  • Posted on: 30 June, 2015 Deadline: Not Specified
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  • Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development. The company made history on August 5, 2001 by becoming the first telecoms operator to launch commercial GSM services in Nigeria and has scored a series of many "firsts" in the highly competitive Nigerian telecommunications market including the first to introduce toll-free 24-hour customer care; first to launch service in all the six geo-political zones in the country; first to introduce affordable recharge denominations; first to introduce monthly free SMS and first to introduce monthly airtime bonus.

    A truly innovative company, Airtel has showed resilience, charting new paths in meeting the demands and needs of its esteemed stakeholders and enhancing distribution as well as providing affordable services to empower more Nigerians.

    In Nigeria, Airtel is working tirelessly to live up to an ambitious vision of being the most loved brand in the daily lives of Nigerians as it offers a superior brand experience and a portfolio of innovative products & services ranging from exciting voice solutions to inventive data packages and mobile broadband.

    Assistant Manager, Devices

     

    Job Purpose

    Airtel Device Business has grown to $1m monthly and requires additional headcount to accelerate the transition to $2m monthly business. This additional headcount will provide optimal operational support on device sales Revenue, Product launch & GTM (Go To Market) Plans, device stock availability and accessibility and approvals

    Key Accountabilities

    GTM for all HBOs and Device offers

    • Ensures successful GTM for all HBO (Handset Bundle Offer) and device offers through the combination of ATL and BTL plan with special emphasis to retail activation.
    • Ensures the availability of launched HBO stock at every point of the product lifecycle
    • Ensures availability of POSM (Point of Sale Material) at all owned and Partner stores

    Device KPI Report; Competitive Intelligence  and Portfolio Management

    • Ensures timely collation and publishing of devices and SIM product and services KPI (Key Performance Indicators) reports on a daily, weekly, monthly and annual basis.
    • Ensures Insights and Recommendations are made on each report
    • Ensures availability of Stock at OWN stores
    • Ensures the management of device through its lifecycle
    • Ensures insights into current rave devices across competition and open market

    Device Testing and Certification

    • Ensures thorough testing of all new devices for functionality and quality assurance.
    • Issues Device Readiness and Go-Live Certificate for all ready-to-be-launched devices.
    • Recommend if device to be selected or rejected with reasons for such decision clearly stated

    Financial Viability Analysis

    • Ensures revenue targets are met.
    • Prepares financial business case for all HBOs, in order to ascertain the financial viability of all HBOs.
    • Ensure that all launched HBOs meet Airtel Nigeria’s expected margins.  

    Product and Service, Care and  Compliance

    • Ensures that launched HBOs (both outright purchase and consignment) meet quality assurance standards of Airtel Nigeria,   as well as revenue assurance standards.
    • Provision of necessary documentation to ensure device sales, ordering, projections, transfers etc
    • In-store and OEM (Original Equipment Manufacturer) Care related resolutions
    • Sales Channel Wide device availability

    Educational Qualifications and Functional / Technical Skills

    • A recognized university degree  
    • Masters in Business Administration would be preferred additional qualification dependent on experience

    Relevant Experience

    • Knowledge of OS and devices Ecosystem  
    • Strong Interpersonal Skills
    • Highly Results oriented believes in teamwork  
    • Assertive and clarity of thoughts
    • Ability to work well in teams  
    • Strong Analytical Skills able to draw conclusions from data, management information and trends
    • Achieving Business Success and relationship management
    • Delighting the customers
    • Willing to go the extra mile
    • Proactive and displaying Entrepreneurial Spirit
    • Ability to work under pressure

     Other requirements

    • Result orientation
    • Ability to travel in the course of work requirements

    Method of Application

    To apply for this position, click here

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