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  • Manager: Fixed Broadband Solutions at Airtel Nigeria

  • Posted on: 30 June, 2015 Deadline: Not Specified
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    Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development. The company made history on August 5, 2001 by becoming the first telecoms operator to launch commercial GSM services in Nigeria and has scored a series of many "firsts" in the highly competitive Nigerian telecommunications market including the first to introduce toll-free 24-hour customer care; first to launch service in all the six geo-political zones in the country; first to introduce affordable recharge denominations; first to introduce monthly free SMS and first to introduce monthly airtime bonus.

    A truly innovative company, Airtel has showed resilience, charting new paths in meeting the demands and needs of its esteemed stakeholders and enhancing distribution as well as providing affordable services to empower more Nigerians.

    In Nigeria, Airtel is working tirelessly to live up to an ambitious vision of being the most loved brand in the daily lives of Nigerians as it offers a superior brand experience and a portfolio of innovative products & services ranging from exciting voice solutions to inventive data packages and mobile broadband.

    Manager: Fixed Broadband Solutions


    Job Purpose

    The Residential and SME Solution has grown to over N2b market by the end of 2014 according to Industry reports. Airtel Nigerian intends to make a bold step into the segment by launching Solutions targeting Homes and SMEs. This role will drive incremental revenue of $10m in this financial year and we MUST develop, maintain and grow this segment to avoid losing high value data customers.

    Key Accountabilities 

    Go To Market (GTM)

    • Lead and own the launch of Residential and SME solutions in Airtel Nigeria
    • Ensure Launched Residential and SME programs are executed across  the Regions/Zones/States
    • Ensure Residential and SME packages are available across relevant channels
    • End to end execution of all GTM plans of SMART Device offers

    Deliver Data Usage Revenue

    • Data Usage Revenue from SMART Devices targeting the Residential and SME segment– Dongle, Mifi and Routers.
    • Design and Execution of customer/trade promotions and initiatives to drive the usage of Data on SMART devices targeting the SME and Residential Segment
    • Design and launch of incentive plans to drive data usage revenue from SMART Services
    • Lead the Sales team in driving the Data Usage on SMART devices
    • Lead data usage revenue on SMART devices through all channels – OWN Stores, Enterprise, CP, DCPs and Online

    Deliver Smart Device Revenue

    • SMART device sales Revenue – dongle, Mifi and Routers.
    • Design and Execution of consumer/trade promotions and initiatives to drive the sales of SMART devices
    • Design and launch of incentive plans to drive SMART device sales in the Residential and SME market
    • Lead the Sales team in driving the Data Usage on SMART devices
    • Lead SMART device sales revenue through all channels – OWN Stores, Enterprise, CP, DCPs and Online

    Product KPIs

    Responsible for the following SMART DEVICE KPIs:

    • Residential and SME product Roadmap for Airtel Nigeria
    • Launch of SME and Residential Solutions across Nigeria with implacable execution
    • Lead Programs, Products and Initiatives targeting Residential and SME markets across the Regions/Zones/States.
    • Dongle, Mifi and Router activation penetration against Revenue Earning Customers (REC)
    • Data Revenue from SMART Devices
    • SMART device sales revenue

    Quality Gross Adds

    • Responsible for design and execution of programs to drive Quality Data Gross Adds (QGA) through the channel
    • Responsible for designing and execution of incentive plans to drive QGA

    Educational Qualifications and Functional / Technical Skills

    • Bachelor’s degree in relevant field.
    • Post-graduate qualification  would be an added advantage
    • Sound understanding of charging and Billing systems

    Relevant Experience

    • Minimum of 5 years’ experience in the ISP and Telecommunications space, with a focus on product development.
    • Of the 5 years, 3 years should be in the ISP or Telecommunications industry
    • Minimum of 2 years mid management experience
    • Experience with customer behavior and insights from previous role.
    • Able to operate in a performance driven organization
    • Affinity with and technical knowledge of the latest technologies and services used within the industry and affiliated industries.

    Other requirements

    • Strong analytical skills able to draw conclusions from data, management information and trends
    • Assertive with clarity of thought
    • High levels of commitment
    • IT Savvy and Innovative
    • Strong technical aptitude
    • Strong written and oral communication skills
    • Good interpersonal relationship skills
    • Project/Product management skills
    • Inductive reasoning and fluency of ideas
    • Aggressive goal getter
    • Willing to go the extra mile
    • Customer centric approach

    Method of Application

    To apply for this position, click here

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