Jobs at International Committee Of The Red Cross (ICRC)

Abuja and Sub-delegations

Main Responsibilities

• Provide helpdesk IT support to internal customers, assisting them with hardware, software, network end communications problems by phone, email and/or desk-side support
• Monitor and respond quickly and effectively to requests received through the IT helpdesk
• Install, test and configure new workstations, peripheral equipment and software
• Assist with creating and updating of all documentation relating lCT Service and procedures
• Contribute to team meetings and play an active role in the development of the service delivered by the team
• Comply with all the organization's policies end procedures, In particular those relating to the delivery of ICT services and information security
• Responsible for the IT stock: ensure stock is in order, organize and control movements of goods IN & OUT maintaining accurate records.
• Responsible of the Supply Chain of the IT Department: ensure correct entering of IT Requisition Orders into ICRC databases and process of validation with the different responsible departments
• Provide reasonable availability for any out-of-hours activities as required.

Required Qualifications

• University Degree in ICT domains (Electronics, Telecommunications, Computer Systems)
• 3 years' work experience
• Excellent command of written and spoken English
• Ability to interpret any situation with accuracy and to present a synthesis of a problem to a collaborator
• Capable of assessing situation in the field office and remotely initiate necessary actions
• Knowledge of basics of ITIL (incident management)
• Additional vocational training in administration, logistics or similar field
• General technical skills including knowledge of Microsoft Windows, Microsoft Office suite
• Good planning and organizational skills
• Strong team player able to work effectively with diverse users

Personal Requirements

• Strongly motivated by humanitarian work
• Ability to work independently, capacity to take initiatives, ability to Integrate changes In a fast paced environment
• Good communication skills
• Organized, punctual and reliable
• Sound ability to apply ICRC rules and working procedures

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Main Responsibilities

• Drive 4/4 vehicles to and from various locations to transport goods and people
• Carries out driving duties as instructed
• Applies strictly internal safety and security rules and national traffic rules
• Ensures cleaning/washing, routine maintenance of vehicles and proper fuelling
• Ensures at the beginning of each day that equipment on attributed cars is according to the requirement
• Load and offload vehicles

Required Qualifications

• Secondary education
• Excellent knowledge of Maiduguri environment and north east states will be a plus
• Driving license of at least 5 years with clean records
• Minimum 3 years experience as Driver with good performances and no major accident and driven 30,000 km during that period
• Good spoken and written English
• Good command of spoken Hausa and Kanuri will be an asset
• Capacity to drive 4/4 vehicle and use HF/VHF radios

Desired Personal Skills:

• Strongly motivated by humanitarian work
• Flexibility and willingness to work irregular schedules
• Reliable and calm person