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  • Jobs at International Committee Of The Red Cross (ICRC)

  • Posted on: 21 June, 2015 Deadline: 26 June, 2015
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    Since its creation in 1863, the ICRC's sole objective has been to ensure protection and assistance for victims of armed conflict and strife. It does so through its direct action around the world, as well as by encouraging the development of international humanitarian law (IHL) and promoting respect for it by governments and all weapon bearers. Its story is about the development of humanitarian action, the Geneva Conventions and the Red Cross and Red Crescent Movement.

    The International Committee of the Red Cross (ICRC), Abuja Delegation is looking for a suitable candidate to fill the vacancies below:

    ICT Helpdesk Technician


    Abuja and Sub-delegations

    Main Responsibilities

    • Provide helpdesk IT support to internal customers, assisting them with hardware, software, network end communications problems by phone, email and/or desk-side support
    • Monitor and respond quickly and effectively to requests received through the IT helpdesk
    • Install, test and configure new workstations, peripheral equipment and software
    • Assist with creating and updating of all documentation relating lCT Service and procedures
    • Contribute to team meetings and play an active role in the development of the service delivered by the team
    • Comply with all the organization's policies end procedures, In particular those relating to the delivery of ICT services and information security
    • Responsible for the IT stock: ensure stock is in order, organize and control movements of goods IN & OUT maintaining accurate records.
    • Responsible of the Supply Chain of the IT Department: ensure correct entering of IT Requisition Orders into ICRC databases and process of validation with the different responsible departments
    • Provide reasonable availability for any out-of-hours activities as required.

    Required Qualifications

    • University Degree in ICT domains (Electronics, Telecommunications, Computer Systems)
    • 3 years' work experience
    • Excellent command of written and spoken English
    • Ability to interpret any situation with accuracy and to present a synthesis of a problem to a collaborator
    • Capable of assessing situation in the field office and remotely initiate necessary actions
    • Knowledge of basics of ITIL (incident management)
    • Additional vocational training in administration, logistics or similar field
    • General technical skills including knowledge of Microsoft Windows, Microsoft Office suite
    • Good planning and organizational skills
    • Strong team player able to work effectively with diverse users

    Personal Requirements

    • Strongly motivated by humanitarian work
    • Ability to work independently, capacity to take initiatives, ability to Integrate changes In a fast paced environment
    • Good communication skills
    • Organized, punctual and reliable
    • Sound ability to apply ICRC rules and working procedures

    go to method of application »



    Main Responsibilities

    • Drive 4/4 vehicles to and from various locations to transport goods and people
    • Carries out driving duties as instructed
    • Applies strictly internal safety and security rules and national traffic rules
    • Ensures cleaning/washing, routine maintenance of vehicles and proper fuelling
    • Ensures at the beginning of each day that equipment on attributed cars is according to the requirement
    • Load and offload vehicles

    Required Qualifications

    • Secondary education
    • Excellent knowledge of Maiduguri environment and north east states will be a plus
    • Driving license of at least 5 years with clean records
    • Minimum 3 years experience as Driver with good performances and no major accident and driven 30,000 km during that period
    • Good spoken and written English
    • Good command of spoken Hausa and Kanuri will be an asset
    • Capacity to drive 4/4 vehicle and use HF/VHF radios

    Desired Personal Skills:

    • Strongly motivated by humanitarian work
    • Flexibility and willingness to work irregular schedules
    • Reliable and calm person

    Method of Application

    Interested and qualified candidates should send their application letter, curriculum vitae and contact details of three referees to:
    The HR Manager,
    ICRC Delegation Abuja,
    No. 31 Pope John Paul II Street,


    • Please clearly Indicate CT Help Desk on the envelope.
    • Only short-listed candidates will be contacted

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