Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Jun 16, 2015
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Uber is evolving the way the world moves. By seamlessly connecting riders to drivers through our apps, we make cities more accessible, opening up more possibilities for riders and more business for drivers. From our founding in 2009 to our launches in hundreds of cities today, Uber's rapidly expanding global presence continues to bring people and thei...
    Read more about this company

     

    Marketing Manager

    Job description

    Build the Uber brand in Lagos & wow users with great support!
    At Uber, amazing service is our core. We're a game-changing startup, providing quality, on-demand car requests from the touch of your phone. A tenacity toward surprising our users with an awesome experience is critical to our success. We're looking for a community support all-star to take charge of marketing and customer satisfaction efforts.

    The right person will be comfortable in an "all hands on deck" environment, loves solving people problems and can thrive in a startup culture. This role is all about bringing UberLOVE to our users.

    You are...
    • A utility player. You're willing to find resolutions to customer issues early, late and often.
    • Self-driven. You have superior organizational and analytical skills, integrity and great follow through on tasks. You don't get overwhelmed easily... thousands of Uber user emails each month? No prob!
    • Naturally curious. You're innovative, extremely creative and constantly looking for ways to improve upon things.
    • Word savvy. You have exceptional writing skills and can craft everything from emails and blog posts to policies and summaries, easily adjusting your tone/voice accordingly. You are exceptional at presentations and analysing data.
    • Graceful. You are self aware, well-spoken on the phone and eloquent in emails. You'll humbly be the voice of Uber.
    • Fun. You're a charismatic people person who can talk to anyone; you're flexible, fearless, and excited to help build something awesome and share it with the world.
    • Motivated. You understand the impact of a highly-satisfied, excited crew of users; you are slightly obsessive-compulsive about grinding away at issues.
    Responsibilities
    You'll be tasked with inspiring a growing user base to share the Uber experience. You'll have great opportunities to develop & foster various skill sets:
    • Find the transportation pulse of the city and identify new ways to get the Uber experience in front of new users
    • Develop complex brand and event partnerships
    • Storyboard and execute innovative marketing campaigns and pop-ups
    • Manage communications, media and PR outreach
    • Identify and engage with community and brand advocates
    • Analyse marketing initiatives and measure ROI
    • Manage customer lifecycle through strong data analysis and develop re-engagement plans
    • Monitor and analyse Twitter, Facebook & other relevant sites and actively participate in discussions across communities & social networks
    • Spread the UberLOVE through creating exciting blog & social web content
    • Work closely with our engineering & operations teams to streamline process and assist in intelligently scaling a vibrant business
    • Tame upset riders and turn them into passionate evangelists
    Experience
    • 3-5 years' relevant work experience in marketing, account management or operations management
    • Robust/active online presence and familiarity with social media (Twitter, Instagram, Facebook, Wordpress, etc.)
    • Solid writing background; experience blogging and/or editing (grammar buffs wanted)
    • Customer relationship management and support background a plus
    • Fluency in English
    • Influencer amongst your friends and community
    Education
    • Graduate from a leading university
    • Accomplished in foosball is a plus ;)
    Bottom line: You have to be ready to hustle! You must be ready and excited to get your hands dirty and help build a growing business. You're the customer advocate and need to bring the voice of Uber to the masses...you ready?

    Method of Application

    Interested and suitably qualified candidates should click here to apply online.

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Uber Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail