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  • Posted: Jun 10, 2015
    Deadline: Not specified
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    MacTay Consulting has been in existence for over 28 years in Nigeria. We are a member of TACK and TMI, international consulting companies operating in over 60 countries and with a combined experience of over 80years. Our global network of partners and experience means that our clients enjoy all the benefits of a local office, while drawing upon our multi...
    Read more about this company

     

    CHIEF OPERATING OFFICER

    Brief:

    The MacTay Group is recruiting on behalf of one of our clients, a globally renowned medical healthcare provider. The Group is headquartered in the UAE and with its presence of about 25 years in Nigeria operates businesses in manufacturing, distribution, logistics and services industries.

    REPORTING TO: CEO

    REPORTING INTO: Reporting officers – HOD's of center departments  - Lab Director, Radiology, Customer serrvice, Maintenance, Consultants etc.

    LOCATION: Initially Lagos, Nigeria. Can be transferable anywhere in world.

    POSITION OBJECTIVES:

    1. Key resource to handle day to day center operations, implement annual plans
    2. Delivering agreed results through - coordination of operations & people motivation/training
    3. Responsible for quality assurance
    4. World class customer service experience

            5. Ensures statutory compliance with applicable regulations

    KEY DELIVERABLES:

    1. Operations:

    a. Develop detailed standard operations processes

    b. Develop lab target & implement as per agreed plan

    c. Manage interdepartmental issues & coordination

    d. Implement the productivity & growth strategy

    2. Quality assurance:

    a. Develop quality strategy

    b. Develop processes and implement  TAT targets

    c. Obtain approval & accreditations

    3. Team leadership, administration:

    a. Build second line of leadership

    b. Ensure a comprehensive & professional work processes in all aspects

    c. Manage complaint handling & conflicts in operations

    d. High level of motivation and training

    4. Budgeting and planning:

    a. Annual , quarterly & monthly operations targets

    b. Inputs to business strategy

    5. Customer service:

    a. Make documented process to ensure high level of customer experience

    b. Implement 'Patient comes First'

    7. Statutory interface:

    a. Develop good relationships with competition, Govt. and statutory/regulatory bodies

    b. Set up and lead the process to periodically review these risks and take appropriate actions

    OTHER LINKAGES:

    • Govt. agencies
    • Medical, industry associations
    • Finance bodies & banks

    Requirements

    • Age: 30 - 40 years old, but we will not limit the search by this range
    • Any nationality, preferable African
    • Qualifications: Post graduate Medical Doctor. Hospital Management or MBA with profit centre experience of the leading of hospitals/ pathology lab chain (minimum 5 years) is desirable
    • Experience: Previous experience of setting up Laboratory / Diagnostics Centre and developed automation of the laboratory; implement LIMS and PACS interface etc will be an asset. Work experience in Nigeria essential - International exposure will be an added advantage, especially experience in Africa
    • Network: Top-level network in the medical and diagnostics industry and, especially with various equipment suppliers
    • Personal skill set:
      • Excellent presentation and English communication skills
      • Advance IT skills of MS Office, Internet and computer.
    • Business leadership
      • Demonstrable skills in managing operations, leading teams for results
      • Motivational leader and change agent
      •   Self starter and driven by excellence

    go to method of application »

    CHIEF EXECUTIVE OFFICER

    Description

    The MacTay Group is recruiting on behalf of one of our clients, a globally renowned medical healthcare provider. The Group is headquartered in the UAE and with its presence of about 25 years in Nigeria operates businesses in the manufacturing, distribution, logistics and services industries.

    POSITION /GRADE: CEO                                         

    REPORTING TO: Group CEO / Director Healthcare

    REPORTING INTO: Reporting officers – COO, Lab Director, Finance, HR etc.

    LOCATION: Initially Lagos, Nigeria. Can be transferable anywhere in world.

    POSITION OBJECTIVES:

    1. Key resource to develop & implement Business Strategy

    2. Delivering agreed results through - coordination of operations & people motivation

    3.  Responsible for analyzing & implementation of growth plans

    4. Team leadership

    5. Governance – Works closely with the Board on strategy and compliance.

    6. Ensures legal compliance with applicable regulations

    7. Brand ambassador for the Company.

     OTHER LINKAGES:

    • · Govt. agencies
    • · Medical, industry associations
    • · Finance bodies & banks

    KEY DELIVERABLES:  3-yr: 2015-17

    1. Business today:

    a. Develop detailed business and growth targets

    b. Set up and develop leadership in sales and customer service

    c. Demonstrate capacity to handle process based operations leadership

    d. Ability to show continuous improvement through focus on QA.

    e. Deliver results as per agreed plan

    2. Business tomorrow:

    a. Develop growth strategy in larger healthcare business area

    b. Present the feasibilities & be able to present to Board for approval

    c. Implement the growth strategy

    3. Sustainability:

    a. Build second line of leadership

    b. Ensure a comprehensive & professional process is embedded for all aspects of business operations

    4. Risk management:

    a. Develop good relationships with competition, Govt. and statutory/ regulatory bodies

    b. Seek to understand changes that will impact the business in advance

    c. Set up and lead the process to periodically review these risks and take appropriate actions

    SALARY, ETC.

    • Depending on the candidate & as per company policy. Will not be a limitation for deserving candidate.

    Requirements

    PERSONAL PROFILE:

    • Age: 30- 40 years old, but we will not limit the search by this range

    • Any nationality, preferable African

    • Qualifications: Medical Doctor/ PhD in Laboratory Technology or Clinical Laboratory Science etc. with an MBA or equivalent administration and/or corporate management experience

    • Profit centre experience is needed in leading a healthcare facility or division - hospitals/ pathology lab chain (minimum 5 years)

    • Experience: Previous experience of setting up Laboratory / Diagnostics Centre and developed automation of the laboratory; implement LIMS and PACS interface etc will be an asset. Work experience in Africa/Nigeria essential - International exposure will be an added advantage

     • Network: Top-level network in the medical and diagnostics industry and, especially with various equipment suppliers

     PERSONAL SKILL SET:

    •Excellent presentation and English communication skills

    • Advance IT skills of MS Office, Internet and computer.

    • Business leadership

    • Demonstrable business savvy and capacity to manage a team

    • Ability to deliver sales & service leadership and be an industry expert

    • Self-starter and driven by excellence

    SEARCH CRITERIA

    • Experience with reputed hospitals / laboratories                                                 

    • Companies rendering similar services

    go to method of application »

    BUSINESS GROWTH EXECUTIVE

    Description

    The MacTay Group is looking to recruit business development executives to work in its Business Growth Department.  The role involves working as part of a young, dynamic and highly talented team. This role requires co-creating and implementation of strategies as well as designing and delivering compelling presentations. Applicants must have a flair for business development, networking and strategy.

    Responsibilities:

    • The primary focus and objective will be to develop new buying centers in target accounts

    • Develop leads into opportunities and convert into new accounts

    • Leverage on knowledge of industry trends and client challenges to develop and deliver compelling value propositions

    • Assist in the assessment, design, and development of technical requirements and solutions

    • Support the development of project proposals; employ data gathering techniques and analysis in order to present proposed solutions to clients

    • Manage client expectations throughout the sales cycle and closing process

    • Develop and manage a pipeline of qualified opportunities

    • Attend networking events and conferences both locally and internationally

    Requirements

    The Candidate:

    • Minimum of 3 years’ experience in selling complex business solutions

    • Comprehensive understanding of targeted industry business environments, issues and current trends

    • Qualified applicants must demonstrate a consistent ability to exceed sales targets

    • This is a “hunter” role and qualified candidates must provide examples of their ability to generate organic revenue growth via prospecting tools and techniques

    • Experience in building and maintaining relationships with senior executives within middle market companies

    • Excellent oral and written communication skills and outstanding presentation skills

    • Demonstrated commitment to stay abreast of industry trends across multiple business sectors

    • Ability to work in a fast-paced, competitive sales culture

    • Ability to travel extensively as required

    • High level of personal and professional integrity

    • Excellent attention to detail

    • Excellent time management skills

    • Passion for : 
      •  Key Accounts Management
      •  Networking
      •  Relationship Management
      •   Pitching for New Business

    Other additional skills:

    Problem Solving: Analytical thought needed to resolve issues in a variety of complex situations, without supervision.

    Nature of Impact: Routinely impacts quality, timeliness of results and revenues.

    Interpersonal Skills: Developed communication skills to exchange complex information.

    Negotiation Skills: Negotiates aggressively internally and externally at high levels or with persons of influence frequently.

    Presentation Skills: Ability to design and deliver compelling business presentations.  

    Min. Education: Undergraduate degree required.

     Human Resource Management with some outsourcing experience  and track record with selling services (would be a bonus)

    Method of Application

    Interested and suitably qualified candidates should click here to apply online.

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