Resource Intermediaries Limited is a company registered in Nigeria to engage in outsourcing services. The conceptual definition of the company is "easing business burdens", which is the fundamental reason for our existence. In living this definition, we focus on three key areas; Human Resource Recruitment & Management, Janitorial Services and Business Support Services (Legal and Company Secretarial Services, Information Technology and Finance & Accounting).
The following vacancies exist at Resource Intermediaries for the following positions:
- Customer Relationship Officer
- Account Officer / Executive
- Marketing / Sales Executive
Ideal candidates must demonstrate good analytical skills, thorough understanding of accounting and billing management. Success in this role requires a high level of integrity, ability to communicate effectively with internal and external clients while they are delighted and clear affinity for the vision and mission of KITS technologies limited.
The position requires understanding of proper accounting relating to sales and purchases as well as reconciliation of inter-company accounts.
The Account Officer will report directly to the Director of Finance & Account, and would be responsible for managing transactions relating to sales as well as purchases.
Generate sales invoices and prompt follow up for payment and credit notes as at when due
Reconcile accounts receivable subsidiary ledger with general ledger
Accounts receivable management
Generate monthly report of clients activities for management review and decision making.
Maintain aged debtors and follow up customers with outstanding balances.
Establish and maintain positive working relationships with customers.
Generate vendor payments as required.
Support the payroll team when necessary.
Prepare month-end reconciliations, journals, accruals and pre-payments, to trial balance.
Bachelor degree / HND in Accounting / Accountancy. Postgraduate qualifications will be an added advantage.
2 – 3 years work experience preferably in a similar position.
Minimum of second class lower division
Not more than 30years of age by the end of 2015
Preferably a male
Good working knowledge of Microsoft Office applications - Ms Word, Outlook, PowerPoint and Excel.
Ability to demonstrate initiative, flexibility and attention to detail in a challenging work environment.
Ability to plan and organize work schedule and work within timelines.
Ability to set business priorities while managing constraints with focus on the big picture.
Commitment to innovation and continuous improvement as well as teamwork and ability to create a positive work environment.
Ability to communicate effectively by confidently presenting messages in a clear and concise manner.
Experience in the use of Accounting Software Packages will be an advantage
This position is responsible for providing a functional and operational management for customers' fulfillment, retention and growth, through collaborative efforts and strategies aimed at transforming KITS technologies limited into a magnet for customers.
Ideal candidates will demonstrate a thorough understanding of customer life cycle management and the role of people and information technology in customer relationship management with the ultimate goal of attaining customer loyalty. Success in this role requires deep commitment and clear affinity for the vision and mission of KITS technologies limited.
Develop and run strategies to achieve a profitable customer relationship.
Coordinate and improve on methods to combat potential customer loss.
Monitor Customers standpoint and maintain logs for all enquiries/requests/complaints/observations/comments as well as actions taken.
Escalate unresolved customer grievances to designated departments for further investigation and action.
Follow up to ensure that appropriate changes were made to resolve all escalated issues
Communicate effectively to bridge potential gaps between customers and KITS through various communication channels particularly IT to improve customer relationships
Identify new potential customer and work collaboratively to win them
Keep customers abreast of new updates, announcements, alerts, new products / services, events etc
Excellent oral and written communication skills
Bachelor degree in Humanities with preference to international relations.
Minimum of 1 or 2 years Experience and Proven Success in similar role.
Must possess good management and leadership skills.
Must be Result Oriented with positive attitude
Commitment to innovation and continuous improvement, teamwork, high-end customer service and pursuit of greatness
Proven ability to create a positive work environment that benefits clients, staffs, and the company as a whole.
Must possess good analytical skills in problem solving.
Must possess self-drive, good zeal and energy.
Must have good commercial awareness
Must have good teamwork skills
Ability to adapt effectively and quickly to changes, technology etc
Must possess abundant creativity
Must possess IT skills with evidence to show for it
Proficiency in Microsoft Office incl. PowerPoint, Word, Excel.
Job Description :
The Team Lead, Sales & Marketing will have what it takes to penetrate the market and gain KITS technologies' share. He will be responsible for collaboratively developing and implementing effective strategies and activities that are integral to generating new business. This position is also responsible for providing functional management for customers' fulfillment, retention and growth.
Ideal candidates will demonstrate thorough understanding of sales and customer life cycle. Success in this role requires the ability to communicate KITS technologies' unique advantages effectively to customers.
Identifying market opportunities, forecasting, establishing and implementing effective sales methodology.
Tracking sales pipeline, measuring performance and generating sales related reports including sales projection report, monthly, quarterly & yearly.
Achieving revenue targets in line with ROI and growth projections.
Planning, coordinating and implementing marketing programs to identify and acquire new customers.
Strengthening the relationship with existing customers and explore methodologies to make repeat sales.
Key Account Management.
Effective communication of products /services value propositions to customers through presentations in a various structured professional style, including face-to-face meetings to acquire new businesses.
Maintaining records of customer communication and sales activity in the company’s database.
Building and maintaining relationships with vendors, partners and distributors.
Negotiating terms of sales agreement and closing sales.
Representing KITS technologies at trade exhibitions, events and demonstrations.
Bachelor degree in Mathematics, Statistics, Physics, Economics, Business Administration or equivalent. Professional qualifications or Postgraduate qualifications in Sales & Marketing will be and added advantage.
Minimum of 2 years experience and proven success in Sales and marketing or any similar position.
Excellent writing, interpersonal and oral communication skills.
Result Oriented, creative with positive attitude with excellent analytical skills.
Self-driven, enthusiastic with team spirit.
Ability to adapt effectively and quickly to changes, technology etc
Proficiency in IT productivity tools including; Microsoft Office, PowerPoint, Word, and Excel.
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