Job description
Key Elements of the Role:
- Report to the Head, Human Resources
- Partner with departmental heads to develop learning strategies to build capabilities and engagement that drives performance and results
- Act as learning and development point of contact for HR Business Partners and Business Units, and consult with Business Units to develop learning strategies which supports business and organizational goals
- Apply learning theory/models, benchmark best practices/trends, and maintain knowledge of cutting-edge approaches in order to deliver learning solutions that drive lasting impact
- Ongoing assessment of needs and prioritization of Learning & development initiatives and projects company wide
- Conduct needs analysis, identify performance gaps, and provide appropriate recommendations for learning solutions
- Maintain a high level of understanding and knowledge of the company strategy business strategies; support these strategies by developing comprehensive learning and development plans that align with the organisation goals and objectives
- Provide leadership development through intact and programmatic experiences that ensures transfer and integration of learning
- Understand and measure organizational readiness for comprehensive learning and development strategies within the organisation
- Guide HR Business Partner and other key partners in understanding the learning progression, and help them appreciate and support the 70/20/10 model of development
- Rigorously keep up with consulting/training industry trends to provide effective and meaningful learning solutions to all the business units company wide
- Cultivate and maintain strong relationships across the HR and business community
- Facilitate leadership development content in the subject area assigned by the leadership team or client need. These classes may include (but not limited to): managing self, managing others, coaching and mentoring, communication skills, project management, etc
- Facilitation and tailoring of classes for training sessions
- Maintain an active knowledge of the subjects taught and stimulate enthusiasm for those subjects
- Design or provide additional tools and resources that support development beyond formal training, which may include relationship- or on-the-job experiences and resources that drive development and the transfer of learning
- Understand and utilize various participant learning styles in order to facilitate the best teaching and learning situations
- Plan each class, both as to content and method, to make each class minute meaningful
- Assist in the communication of company values
- Support the execution of culture change activities for the company
Desired Skills and Experience
- Bachelor’s degree in Human Resource Administration, Business Admin, social Sciences, Humanities or a related field with 3 years minimum experience in a structured organization
- Professional membership of CIPMN, SHRM, CIPD is an added advantage
- Experience in curriculum design and course development of management/leadership development programs
- Excellent end to end Learning& Development core skills across the business
- Excellent interpersonal and people skills
- Excellent presentation and communication skills - written and verbal
- Knowledge of competency based training practices and proven facilitation skills
- Customer service orientation
- Ability to manage and prioritize time
- Excellent attention to detail
- Experience with training program evaluation and ROI analyses
- Knowledge of instructional design and content development
- Proficiency in the use of Microsoft Suite Package - Excel, Word, PowerPoint, MS Visio and MS Project