Nationwide Recruitment in a Bank via Workforce Management Centre

Job Description
As a Direct Sales Agent reporting to the Head, Retail Team in your branch, you will be responsible for opening and managing new accounts and follow-up on outstanding documentation.

Responsibilities

• Mobilization of cheap funds e.g. Savings accounts
• Follow up on customer's requests such as pay in cheques, process transactions
• Update new deposits and new accounts on the system daily.
• Provision and safe keeping of customers’ information and files.
• Cash pick up from the customer for deposit into their account.
• Any other duties as assigned by Supervisor.

Qualifications and Requirements
The individual for this position must have:

• OND or NCE from reputable schools in related discipline.
• Strong knowledge of target market characteristics.
• Good computer skills.
• Confidentiality and high ethical standards
• Utilization of technology in day to day operations.
• Integrity, confidentiality and high ethical standards.
• Good interpersonal skills.
• Comportment and confidence (complimented by humility),
• Good marketing / selling and negotiation skills.
• Knowledge of basic banking operations and processes / product knowledge.
• Fair understanding of banking regulations.
• Fair written and oral communication skills.
• Knowledge of the Bank's products and services.
• Good customer relations and service excellence skills.