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  • Posted: May 20, 2015
    Deadline: Jun 5, 2015
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    Fine & Country is a global real estate brand, specializing in providing a premium service through exceptional marketing and professionalism in the upper quartile of the market. Fine & Country International W.A markets and sells hundreds of Nigeria's most remarkable homes annually and provides real estate advisory services to blue chip companies, corp...
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    Senior Sales Negotiator & Client Services

    Key Functions & Responsibilities

    • Ability to close sale deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
    • Develop and implement a marketing strategy on sales delivery on Fine and Country Golden Mandates
    • Introduce new mandates within our target areas.
    • Source and develop business relationships with cooperatives, Developers, etc with expected sales targets.
    • Identify trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.
    • Drive team to achieving high performance.
    • Locate or propose potential business deals by contacting potential partners; discovering and exploring opportunities.
    • Screen potential business deals by analysing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities.
    • Ability to close sale deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
    • Develop negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating Fine and Country needs and goals.
    • Protects Fine and Country's value by keeping information confidential
    • Manage existing clients(Vendors and Buyers)
    • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
    • Ensure monthly submission of vendor reports monthly.
    • Ensure status reports every month to buyers is submitted promptly.
    • Coordinate documentation processes.
    • Advise & contribute on all marketing materials on Abuja projects.
    • Knowledge of the Real Estate Market.
    • Ensure workflow process within team is adhered to.
    • Responsible for training other FC surveyors or valuers
    • Any other duty as assigned by supervisor

    Job Scope and Accountabilities:

    • Revenue Generation and Investment Opportunities
    • Development of area market - market segmentation, prospecting, marketing
    • Reporting - Weekly activities reporting to Management
    • Prompt Response to enquiries - e-mails, letters, etc
    • Annual Target
    • Direct marketing
    • E-marketing
    • Competencies and Skills:
    • Good Presentation skills (PowerPoint, branding)
    • Closing Skills.
    • Motivation for sales.
    • Good Communication skills (written, spoken, appearance)
    • Prospecting skills and sales planning.
    • Analytical Competence
    • Negotiating skills.
    • High standards of ethics, integrity
    • Excellent selling skills and the art of closing a sale.
    • Excellent customer relationship etiquette
    • Excellent time management skills

    Job Dimensions:

    • CRM - Customer Relations Management
    • Coordinate branch activities - Lagos/Abuja
    • Private Client Business - efficient management of relationships & lead generation
    • E-marketing
    • PR and marketing communication
    • All other tasks as assigned by the Line.
    • Key Interfaces:
    • Private Clients, Corporate Clients, and General Clients
    • Marketing consultants
    • Finance
    • Legal
    • Media/ PR Consultants - Press, Newspaper, Adverts, Public relations
    • Branches

    Key Performance Goals/Targets:

    • Introduction of new projects
    • Complaint free CRM
    • Low level of client exit
    • Turnaround time for project transactions
    • Management of customer database update daily
    • Market intelligence - competition products, operations,
    • E-marketing (updating information on website, placement of sales materials)
    • Operations - Receipt/Response to mails, emails, etc

    Qualifications

    • Minimum of 5-6 years experience, 4 of which must have been spent as a Sales Negotiator & Client Service in a Real Estate Industry.

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    Leasing Consultant (Commercial and Retail)

    Main Job Tasks and Responsibilities

    • Generate and qualify leads
    • Source and develop client referrals
    • Prepare action plans and strategies to acquire retail & commercial development
    • Acquisition of retail and commercial properties for retained clients in key target towns/regions throughout the Nigeria
    • Disposal(leasing/sales) of retail and commercial properties for existing client base throughout the Nigeria
    • Assist in the generation of new retail and commercial instructions and expand client base through existing contacts and networking
    • Generate new retail and commercial agency instructions through existing client base and via liaising with other industry partners
    • Maintain and develop a computerised client and property database
    • Liaise and attend meetings with other company functions necessary to perform duties and aid business and organisational development
    • Develop and maintain promotional materials
    • Plan and conduct direct marketing activities
    • Maintain retail/commercial sales/lease activity records and prepare reports
    • Respond to inquiries and concerns by phone, electronically or in person
    • Ensure customer service satisfaction and good client relationships
    • Follow up on all retail/commercial lease/sales activity
    • Perform quality checks on product and service delivery
    • Carry out market research and surveys
    • Participate in sales events
    • Monitor competitors, market conditions and product development
    • Visit potential customers for new business
    • Provide customers with quotations
    • Negotiate the terms of an agreement and close lease/sales transactions
    • Represent your organisation at trade events and demonstrations
    • Identify new markets and business opportunities
    • Review your unit performance periodically and recommend changes where necessary

    Qualifications

    • Minimum of 4-5 years experience in two of which must have been on Commercial & Retail Sales in the Real Estate Industry.

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    Research Analyst

    Main Job Tasks and Responsibilities

    • Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.
    • Prepare reports of findings, illustrating data graphically and translating complex findings into written text.
    • Measure and assess customer and employee satisfaction.
    • Forecast and track marketing and sales trends, analyzing collected data.
    • Seek and provide information to help companies determine their position in the marketplace.
    • Measure the effectiveness of marketing, advertising, and communications programs and strategies.
    • Conduct research on consumer opinions and marketing strategies, collaborating with marketing professionals, statisticians, pollsters, and other professionals.
    • Attend staff conferences to provide management with information and proposals concerning the promotion, distribution, design, and pricing of company products or services.
    • Gather data on competitors and analyze their prices, sales, and method of marketing and distribution.
    • Monitor industry statistics and follow trends in trade literature.
    • Devise and evaluate methods and procedures for collecting data (such as surveys, opinion polls, or questionnaires), or arrange to obtain existing data.
    • Develop and implement procedures for identifying advertising needs.
    • Direct trained survey interviewers.

    Job Scope and Accountabilities:

    • Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
    • Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
    • Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
    • Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.
    • Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
    • Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
    • Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
    • Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources.
    • This information can be exchanged in person, in writing, or by telephone or e-mail.
    • Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
    • Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them.
    • Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
    • Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used.
    • Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
    • Estimating the Quantifiable Characteristics of Products, Events, or Information - Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
    • Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
    • Selling or Influencing Others - Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

    Competencies and Skills:

    • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
    • Time Management - Managing one's own time and the time of others.
    • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
    • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
    • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
    • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
    • Speaking - Talking to others to convey information effectively.
    • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
    • Negotiation - Bringing others together and trying to reconcile differences.
    • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
    • Persuasion - Persuading others to change their minds or behavior.
    • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
    • Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

    Job Scope:

    • Ability to work on instructions and with minimum supervision
    • Excellent interpersonal skills
    • Strong ethics with immaculate integrity.
    • Ability to work under pressure
    • Ability to multi task

    Key Interfaces:

    • All unit heads
    • Staff members
    • Temporary staff
    • Auxiliary staff
    • Suppliers, vendors and service providers

    Key Performance Goals/Targets:

    • Efficient & timely collation of research activities.
    • Well organised vendor records keeping.
    • Efficient and prompt response to staff enquiries.
    • Efficient and prompt communication Company wide.
    • Cost effective purchases

    Qualifications

    • Minimum of 3-4 years experience, out of which 2 must have been spent in a Real Estate Industry.

    go to method of application »

    Sales & Leasing Consultants (Residential)

    Main Job Tasks and Responsibilities

    • Introduce new projects within our target areas
    • Introduce strategic alliances between Fine and Country and other companies
    • Liaise with existing clients(Vendors and Buyers)
    • Attend to enquiries from clients interested in buying or renting property as well as clients who would like to rent or sell their properties.
    • View properties owned by clients for sale or lease. Visit potential customers for new business
    • Schedule meetings with clients
    • Follow up with clients who want to buy or lease properties via email.
    • Forward proposals to clients on various projects.
    • Sign Exclusive mandates with vendors
    • Ensure all transaction memos are filed accurately
    • Advise & contribute on all marketing materials on projects.
    • Market analysis on properties in Ikoyi, VI, Lekki and any other location assigned.
    • Develop and implement a marketing strategy to sell/lease properties in FC mandates.
    • Develop in depth knowledge about the available properties on the market.
    • Closing sales and leases on properties
    • Negotiate the terms of an agreement and close sales
    • Sending out Offer Letters to clients (email and hard copy) in liaison with LBD.
    • Review your own sales performance
    • All other tasks as assigned by the Line.

    Job Scope and Accountabilities:

    • Funds Mobilisation (Closing sales increasing clientele) and Investment Opportunities
    • Development of area market - market segmentation, prospecting, marketing
    • Reporting - Weekly activities reporting to Management
    • Prompt Response to enquiries - e-mails, letters, etc
    • Annual Target
    • Direct marketing
    • E-marketing

    Competencies and Skills:

    • Good Presentation skills (PowerPoint, branding)
    • Good Communication skills (written, spoken, appearance)
    • Good understanding of marketing and customer service delivery
    • Analytical Competence
    • Tenacity
    • High standards of ethics, integrity
    • Excellent selling skills and the art of closing a sale.
    • Excellent customer relationship etiquettes
    • Excellent time management skills

    Job Dimensions:

    • CRM - Investee Management
    • Coordinate branch activities
    • Private Banking - efficient management of relationships & lead generation
    • E-marketing
    • PR and marketing communication

    Key Interfaces:

    • Private Clients, Corporate Clients, and General Clients
    • Marketing consultants
    • Finance
    • Legal
    • Media/ PR Consultants - Press, Newspaper, Adverts, Public relations Branches

    Key Performance Goals/Targets:

    • Introduction of new projects
    • Complaint free CRM
    • Low level of client exit
    • Turnaround time for project transactions
    • Updating our customer database daily
    • Market intelligence - competition products, operations,
    • E-marketing (updating information on website, placement of sales materials)

    Qualifications

    • Candidate must have at least 2-3 years Sales experience in a Real Estate Firm.

    Method of Application

    Interested and qualified Candidates should send their Resume to: admin@fineandcountryng.com

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