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  • Posted: May 20, 2015
    Deadline: Not specified
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    eRecruiter Nigeria has deep knowledge of Human resources and recruitment. Our business is in Talent acquisition, recruitment, outsourcing and everything that revolves around Talent. From acquisition to testing return on investment (ROI) on talent and everything in between. Our goal is to re-define the Nigerian recruitment industry. In the last two years ...
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    Retail Sales Representative

    Job Profile

    Ensures that all customers to the shop are welcomed and that they receive the best possible service. Executes all policies and procedures to make sure that the shop is safe, clean and all merchandise and display areas are being properly presented.

    Key Responsibilities

    • Ensuring that all customers are welcomed and that they receive the best possible service
    • Proposing product combinations to increase sales
    • Answering any questions they may have (availability, suitability, price and composition etc.)
    • Offering accurate advice to customers with a customer focused approach
    • Advising customers at the fitting room
    • Being aware of social media activities and send newsletters
    • Executes all operating standards, policies, guidelines and procedures of the shop
    • Safekeeping and protection of all company assets (owned or rented)
    • Replenishing sold items from the stock room to ensure that all merchandise is properly displayed
    • Keeping constant attention to the cleanliness of the store and proper presentation of all merchandise and display areas in accordance with company procedures
    • Checking availability of stock of products for customer requests
    • Checking the actual goods received against the announced goods and processing the receipt on the company systems
    • Loading and scanning goods into cartons
    • Ensuring all merchandise is properly price ticketed

    Key Requirements

    • Bachelor Degree in any discipline
    • Some experience in Retail or Branded business
    • Excellent English both written and spoken is a must
    • Good French would be a plus

    Key Performance Indicators

    • Store Conversion Rate (Ratio of Actual Buying Customers to Potential Customers visiting the shop)
    • Basket size
    • Customer Satisfaction
    • Shop Look/Image
    • Number of sales transactions

    Method of Application

    Interested and suitably qualified candidates should send applications with detailed CVs to c.azode@erecnigeria.com

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