• Job Vacancies at Cobranet Limited

  • Posted on: 19 May, 2015 Deadline: Not Specified
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  • Cobranet Limited was incorporated in 2003 and began its operations to provide the Nigerian Market with a reliable Internet Service and meet the requirements of the market, positioning itself as a leader in providing Internet Solutions and as a provider of choice.

    Corporate Sales Executives/Engineers

     

    Job Profile:

    • Minimum of 5 years sales experience in an ISP company a MUST; skills in Corporate Sales an added advantage.
    • BSc./BA degree or Us equivalent in related field from a recognized institution.
    • Must be computer literate with excelleni knowledge in Microsoft Office (particularly Excel, Word and PowerPoint) and in the use of Intemet-based resources.
    • Must have experience in the intemet connectivity environment and a technical overview or background.
    • Excellent Communication skills, organizational skills, self-motivation, results-oriented with a positive outlook, punctually, ambitious, dear focus on high quality and business profit, mature, credible, perceptive and articulate.
    • Must be comfortable to contact and deal with all types of companies: small, medium and multi-national companies.
    • Other personal traits: reliable, lolerant, determined, well presented, business like, polite, well-mannered and be a team-player.
    • Ability to develop and maintain a computerized customer and prospect database.
    • Ability to prospect for new potential sales, respond to and follow up sales enquiries.
    • Maintain and develop existing and new customers through planned individual account support, and liaise with internal order-processing staff.
    • Flexibility is required and ability to work extended hours when required without upsetting domestic situation.

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    Account Managers/Customer Relationship Officers

     

    Specialization

    • Client Servicing;

    Qualifications & Experience:

    • BSc/HND in any related field or equivalent
    • 3+ years' customer service experience dealing with the public, preferably in a professional customer environment. Customer focused.
    • Stays calm under stress.
    • Tactful, courteous, and possess the ability to motivate others.
    • Active listener, articulate, and adaptable.
    • Ability to listen while accessing screens and information, speaking to customer while processing resolution.
    • Ability to maintain effective associate and customer relations contributing to an environment conducive to high morale and productivity.
    • Ability to function in a multi task environment.
    • 3+ years PC experience using electronic messaging systems, office productivity software (such as word processing and Microsoft Outlook) and Intemet.

    Skills and Specifications

    • Fluency in English; excellent oral communications kills, interpelsonal skills and superb listening skills.
    • Knowledge of sales and relationship building process; Prior experience in end to end sales process an advantage.
    • Must meet strict deadines

    Duties and Responsibilities

    • Provide optimum customer service as required to maintain and enhance existing business, resulting in repeat business, and preventing cancellations.
    • Improve the overall customer relationship, delivering reliable administrative support and customer service.
    • Schedule and coolud status meetings with appropriate development resources and customers.
    • Provide proper refund and compensation to customers on time.
    • Maintain complete and accurate customer correspondence data.
    • Assist sales team in business acquisitions, planning, retention and management
    • Managing cfient relationships to build a reputation for excellent service.
    • Develop and update dient related reports.
    • Assist in making major business decisions.
    • Identify and reports on continuing problems in an effort to minimize future negative customer impact.
    • May proactively contact customers to detennine and resolve issues when required.
    • Manage customer anivals to maximize relationship building opportunities.
    • Run periodic customer satisfaction surveys.

     

    go to method of application »

    Direct Sales Executives

     

    Qualifications & Experience:

    • BSc/HND in marketing (or related field) with minimum of 3 years relevant experience in a similar industry.

    Method of Application

    All CVs should be directed to recruit@cobranet.org

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