Latest Vacancy at Jumia Nigeria

Introduction to Role

Supervises and coordinates the daily activities of sales representatives engaged in promoting and selling a product by phone or mail. Recommends changes to current sales techniques or procedures based on team performance and new selling techniques. May require a bachelor's degree in business with at least 5 years of experience in sales. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected.

This role is available to candidates in Ibadan and Lagos 

Duties and responsibilities

• Accountable for developing and following up on various methodologies for achieving sales goals within a specific geographic area.

• Reviews performance data to identify trends and opportunities for performance. improvement; Presents findings and recommendations to senior management.

• Collaborates with sales captains and agents to address sales issues.

• Must meet weekly and monthly sales targets.

• Communicate effectively and quickly with captains, agents, recruitment/training, business intelligence, and order fulfilment teams so as to drive sales results.

• Develop working relations with personnel at various levels in order to communicate promotions product availability, logistics issues, product specifications, and pricing issues as needed.

• Responsible for partnering with Recruitment and Training Team in identifying, designing, and delivering training solutions that drive recruitment and increase skills and competencies for the sales organisation.

• Maintain current knowledge of Jumia's products, processes and customer service procedures so as to prepare for and conduct training that will  increase sales.

• Conduct ongoing assessment of training needs and effectiveness through surveys, feedback from agents, observing sales encounters, studying sales results reports, and conferring with captains and agents.

• Manage and become involved in agent matters so as to maintain outstanding agent relationships.

• Work with sales agents and captains who seek one-on-one assistance in developing their business.

Qualifications candidates should have:

• Bachelor’s degree in Business Management or related field

• 2+ years related management experience

• Attention to detail and follow up skills.

• Ability to understand the dynamics of the retail/FMCG and ecommerce industry

• Excellent communication skills; strong oral and written language skills.

• Must have a solid understanding of fact based selling.

• Ability to travel up to 50% of the time.

• Knowledge and experience with Microsoft Office software