Job description
- Extract value from what we already have through divisional focused commercial activities such as: divisional business optimisation projects, contracts review and negotiation, capital/budget efficiency activities within division, etc.
- Innovation – identifying and taking advantage of new business opportunities, e.g., through stimulating new business opportunities, divisional products launched, division product/process innovation, structural changes within division, etc.
- Maintain leadership in the ICT/Digital industry by influencing state/local legislations & policies, participating in local level industry think-tanks, building & extending national B-2-B and similar relationships, etc.
- Enhance/expand MTN’s role in the larger national and ecosystem through participation as a thought leader, executing local CSR projects, involvement in local industry non-ICT policy & think-tank activities etc.
- Divisional people leadership activities: coaching, staff development and motivation through intra staff coaching, employee networks mentorship/support, own division employee engagement projects, faculty roles, inter/intra talent mentorship, etc.
- Generic activities necessary for positive business outcomes such as: supporting recruitment, thought leadership as internal (interview/disciplinary) panel member, influencing next level leaders (e.g., at BPR) etc.
- Support the Shareholder return strategy by developing and implementing the Division’s processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
- Participate in the review of Business Processes (headcount, process optimisation etc), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
- Participate in Contract negotiations to reduce cost and drive MTNN Value Creation Philosophy.
- Serve MTNN’s customers and provide solutions to improve the customer experience.
- Drive an increase in MTNN’s Net Promoters Score
- Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.
- Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.
- Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
- Partner with MTNN’s Ecosystem Partners to deliver business value.
- Collaborate with other business units in the development of business models for use in MTNN and develop measurement strategies to support strategy development and process optimization initiatives.
- Develop, publish, and maintain comprehensive company wide information privacy and security strategy, plans, policy, procedures, and guidelines.
- Develop process and policies on chain of trust agreements, business continuity, disaster recovery plans, audit and governmental compliance.
- Develop security awareness/program and act as primary control point during significant information security incidents.
- Advise Management on risk issues that are related to information security and recommend actions to support MTNN’s wider risk management programs.
- Direct the development and enforcement of information security and privacy policies in compliance with federal and telecommunication regulations and standards
- Monitor internal and external information security trends and convey relevant technical, operational and strategic security-related information to the management.
- Guide and prioritize MTNN investments infrastructure that impact security.
- Identify potential threats, vulnerabilities, and control techniques; and advise departmental system administrators appropriately.
- Ensure collaboration with IS service delivery and enterprise services teams to align security and enterprise architectures
- Co-ordinate IT security and risk management projects
- Manage security incident end to end to protect corporate data and secure IT assets
- Collaborate with divisions to facilitate risk assessment and risk management processes, with a view to identifying acceptable levels of residual risk
- Provide strategic risk guidance for IT projects, evaluations and recommend technical controls required
- Ensure implementation of procedures and plans to ensure business continuity and mitigate against security incidences and breaches
- Work with MTN Internal Audit to educate various departments within the organization on information security risks and audits in both ongoing and planned operations.
- Increase maturity level of security within the organisation through appropriate resource allocation, metrics and reporting framework that measures effectiveness of the program.
- Assist MTN units to investigate security breaches and pursue associated disciplinary/legal matters.
- Develop Information Security toolbox using vendor products, tools, and services related to information security.
- Generate report on MTN information security activities and compliance.
- Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
- Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
- Coach and train the Information Security team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
- Identify training and development needs and manage skills enhancement programmes for the information security team
Desired Skills and Experience
Experience:
10 years of progressive experience in computing and information security, including experience with Internet technology and security issues
- Manager track record of 5 years or more; with at least 3 years in relevant sector/ industry
- Worked across diverse cultures and geographies advantageous
- Should have 5years experience with business continuity planning, auditing, and risk management,
- Experience with disaster recovery planning and testing, information assurance, auditing, risk analysis, business resumption planning, and contingency planning
Training:
- ISO 27001
- CRISC
- CISM
- CISSP
- Val IT & Risk IT
- Basel 3/SOX / King 3 compliance