• Sales and Client Service Executives at Mama Cass

  • Posted on: 10 March, 2015 Deadline: Not Specified
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  • Mama Cass Restaurant Limited - At Mamacass, our employees enjoy being part of a young dynamic organization where their skills are well leveraged.

    We are currently looking for candidates to fill the position below:

    Sales and Client Service Executive


    Job Summary

    • To provide quality sales and customer service that will increase profits and minimize costs for the company.

    Job Functions

    • Provide customers with quotations and negotiate the terms of an agreement and close sales
    • Gather market and customer information and provide feedback on industry trends
    • Identify new markets and business opportunities
    • Build business for the company by identifying and selling prospects; maintaining good relationships with clients.
    • Attend to client requirements/demands in person, via telephone calls and emails
    • Approach potential clients with the aim of winning new business and responsible for making repeat sales to the company’s existing customers.
    • Promote products and services to customers and negotiate contracts with the aim of maximizing sales profits.
    • Analyze sales reports and customer surveys; prepare budgets and sales forecasts; and determine sales prices and contract terms.
    • Review your own sales performance and find ways to increase profits and minimize costs for the company.
    • Provide support, information, guidance to clients and recommend new opportunities and services Identify product improvements or new products by remaining current on construction industry trends, market activities, and competitors.
    • Listen and respond to client requirements in person, via telephone calls and emails
    • Make cold calls to arrange meetings with potential clients to prospect for new business
    • Negotiate price, specifications, and terms of an agreement on behalf of the company and close deals
    • Create detailed proposal documents, as part of a formal bidding process with prospective clients
    • Review sales performance and aim to meet or exceed targets
    • Incorporate market research and rating/sales reports into marketing plans and presentations
    • Create special sales opportunities specific to each client and apply creative marketing plans to generate new revenue opportunities
    • Contact and meet face-to-face with existing and prospective clients to develop and maintain relationships
    • To achieve maximum sales profitability and growth by effectively selling the company’s products and/or related services.
    • To promote/sell/secure orders from existing and prospective customers through a relationship-based approach.

    Qualifications and Requirements

    • Minimum of 2.2 HND/ B.Sc. or equivalent degree in any discipline.
    • Postgraduate degree will be an advantage.
    • A good knowledge of Business Networking is required.
    • Able to understand and adhere to the company’s regulations and procedures
    • Must be flexible in regard to working across all aspects of the business, and long hours to meet deadlines.
    • Minimum of 3 years work experience (post NYSC).
    • Must be Self-motivated for sales, confident, patient, and commercially aware of Out Door Catering Industry trends.
    • A competitive streak, who is resilient, with determined approach and the ability to cope with pressure.
    • Proficiency in use of IT systems such as Microsoft Office Suite.

    Key Skills:

    • Relevant experience gained in any marketing/sales area involving regular contact with customers
    • Must be able to make accurate, rapid cost calculations and provide clients with quotations
    • Display efficiency in gathering clients and market information
    • Excellent communication skills in English, both in speaking and in writing.
    • Must be able to organize and prioritize workloads to meet required targets/deadlines Analytical ability and numerical skills.

    Method of Application

    Interested and qualified candidates should send their CV's to: oefekpokpor@mamacassng.com

    Note: All candidates must be resident in Abuja or willing to relocate at their own expense.

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