Job description
We are seeking a full time Office Manager to join our vibrant team in Lagos. The purpose of the role is to provide a clean, healthy, secure office environment to enhance work performance, corporate image inside and outside of the company, prepare and manage all office management related budget and implement, manage, improve the related processes and policies in relation to HR.
Key responsibilities and accountabilities
Office Management
- Maintain office databases and subscriptions
- Assist with organising internal events
- Support with travel bookings, visas and accommodation
- Administer insurances and benefits information and updates
- Manage general administrative document creation and modification
- Manage orders for refreshments and office supplies
- Deal with contractors, suppliers and deliveries
- Maintain filing of client contracts, supplier contracts, employment contracts, employee records and all legislative and compliance documents
- Maintain the office and the facilities including liaising with cleaner and support staff, maintenance and repair of fixtures, fittings and equipment and that the office policies are adhered to
- Ensure that health and safety measures are implemented and maintained including testing of electrical equipment
- Keep inventory of all equipment in the office
Human Resources
- Support all aspects of recruitment
- Update the office’s candidate database
- Manage onboarding and orientation of new hires
- Assist with preparation of annual training budget for the hub in collaboration with Managing Director and Finance Manager
- Manage conflicts and help resolve issues
- Support the company in ensuring employment law compliance
- Help to promote the teamwork spirit among employees
- Support implementation of HR policies
- Assist the company’s compliance in conjunction with legal requirements (such as health and safety)
- Assist the Managing Director to engage and motivate staff
- Accurately manage absence
- Coordinate training sessions
- Support line managers with coordination and grading of performance appraisals
- Provide performance reward support
- Research, advise and administer employee benefits
- Assist with monthly payroll
- Any other ad-hoc admin duties related to management support, Finance, HR and the office
- Minimum three years’ experience in a similar role
- Bachelor’s degree or higher in Business, Administration or Human Resources
- Good oral and writing communication skills and a clear telephone manner
- Excellent communications and interpersonal skills
- Excellent time management skills
- Good Computer/IT skills ; proficient in MS Excel, Word and PowerPoint skills
- Extremely diligent and trustworthy
- Ensures accuracy and attention to detail
- Superior organisational and prioritisation skills
- Problem Solving skills
- Ability to meet deadlines
- Ability to adapt to a constantly changing work environment
- Ability to work under high pressure for results and manage multiple projects/tasks
- Work within a team environment demonstrating conscientiousness, calmness, tolerance and consistency
- Able to maintain a high level of record keeping/routine paperwork
- Working knowledge of employment and labour laws and other applicable regulations and company policies
- Knowledge of HR concepts, principles, and practices related to identifying, attracting, and selecting individuals and placing them into positions to address changing organisational needs
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