• Job in a Major Player in the Marine, Oil & Gas Industry via Fosad

  • Posted on: 25 February, 2015 Deadline: Not Specified
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  • Our client, a major player in the Marine, Oil & Gas Industry is currently looking to hire an innovative and focused-driven individual to fill the role of a Customer Service Officer resident in Port Harcourt Southern part of Nigeria.

    Customer Service Officer

     

    Job Description

    • Provides customer service support to the organization by obtaining, analyzing and
    • verifying the accuracy of order information in a timely manner.
    • Prepares customer service summary reports.
    • Co-ordinates the handling of difficult and/or unusual
    • situations.
    • Ensures and provides quality service to both internal and external customers
    • Handle inbound customer service calls with professionalism.
    • Answer customer inquiries and follow through on requests.
    • Take thorough notes and promptly forward action items that need to be handled by others.
    • Make outbound calls to business customers.

    Qualifications

    • BSc/HND in any social science related courses
    • Must be residing in Enugu (Interest candidates living outside Enugu need not apply)
    • Must have completed the mandatory 1year National Service (NYSC)
    • Must possess a minimum of 1 years working experience (One year experience in a Customer Service position in any industry

    Additional Information

    Interested candidates must; 

    • Have good communication skills
    • Possess excellent listening skills
    • Be a good time manager 
    • Ba able to take initiative and be proactive
    • Have good knowledge of Computer applications (Microsoft Office)
    • Possess excellent note taking skills
    • Be friendly and wiling to proffer solutions 
    • Innovative and smart

    Method of Application

    Interested and suitably qualified candidates should click here to apply online.

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