• Airport Supervisor at South African Airways

  • Posted on: 15 December, 2011 Deadline: 16 December, 2011
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  • Airport Supervisor
         
    Purpose
    The purpose of this role is to oversee the delivery of and deliver, the SAA product and services to the travelling public, manage the Murtala Mohamed International Airport activities through planning, controlling organising and delegation to obtain maximum productivity
         
    Qualification
    High school qualifications or proven track record in an airline traffic and ground-handling department.
    A proven track record in airline airport operations.        
    Proficient knowledge of Windows based software including Microsoft Outlook, Power Point, Word, Access and Excel.
    English Fluency (Speak, read and write)
    Airline related qualifications: Customer Service Plan, Touch Points, Cargo I and 2, DGR - Awareness, special Cargo handling .
         
    Knowledge
    Knowledge of Windows based software including Microsoft Outlook, Power Point, Word, Access and Excel.
    Comprehensive knowledge of the airlines operations, sales processes, distribution channels, CRS's, fares, call management reporting, and working knowledge of the
    Internet/E-commerce
    SAA Products and Services and related policies ie Loyalty Programmes: Voyager policies and procedures
    Understanding of Reservation related systems and read a ticket
    Awareness of the South African and Nigeria travelling public's business and social cultural environment
         
    Duties
    Lead and supervise the Murtala Mohamed International Airport staff to deliver excellent customer service and achieve team objectives
    To manage the Murtala Mohamed International Airport so that all scheduled flights departure on time, efficiently and effectively.
    Maintain good relationship with airline stakeholders.

    Method of Application
    CV's to be delivered at:
    South African Airways, 28 Adetokunbo Ademola street, Victoria Island, Lagos.
    Applications close on 16 December 2011
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