Do you see yourself as a Resident Manager? What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. InterContinental Lagos is located on Victoria Island, in the centre of Lagos home to the majority of foreign embassies and multinational companies, making it the perfect residence for affluent business and diplomatic travellers. Built on an elevated terrain overlooking Lagos's port and the city below, the multi storey hotel will offer uninterrupted, spectacular views of the Lagos City Skyline.
InterContinental Lagos comprises of 358 well-appointed, elegantly decorated rooms and suites as well as a Club InterContinental floor. Guests will have access to an all-day dining restaurant, two speciality restaurants, room service and the pool bar for lighter meal choices and snacks. The lobby lounge and cocktail bar will be the perfect setting for casual meetings over coffee or drinks. In addition, for the health conscious traveller there will be a health club bar serving fresh juices. InterContinental Lagos will also offer exclusive business and conference facilities including a state of the art ballroom with a foyer area, and several additional flexible meeting and breakout. Other amenities will include a fully-equipped gym, outdoor pool, and retail space. We are currently looking for a Resident Manager
As the Resident Manager, your key responsibility will be to manage the day to day operation of the hotel, in line with company policy and brand standards. You will assist in maximising all areas of profitability, through revenue generation and productivity to ensure increased levels of customer satisfaction in the hotel. you will be responsible for ensuring all Health and Safety requirements are met for each department and will deputise in the Regional General Manager's absence. Also as the Resident Manager you will be responsible for managing and motivating your team. You will be required to ensure that all staff within each department are adequately trained and developed in line with company policy. You will also be responsible for the Recruitment and Selection of your team and for managing any Employee Relations issues with the support of the Human Resources Department. You will actively guide and direct the whole team to ensure consistency of brand standards and a high level of performance and service delivery.
Strong background in Food and Beverage operations
Business savvy and good people skills
Experience in pre-opening hotels will be an advantage
Previous or current experience in a Unionised environment is preferred
At least 5 years experience in an Executive role in a 5 star hotel, minimum 2 years as RM
Experience in emerging markets / similar hard locations
Visionary & strategic thinker and ability to convert this to action
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