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  • Posted: Jan 19, 2015
    Deadline: Mar 2, 2015
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    Synapse Services is the largest provider of Mental Healthcare Service in West Africa. We provide patient centred care in a calm and serene environment with a robust mixture of Local and Internationally trained professionals.
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    Senior Medical Officer

    Job Duties/Responsibilities

    • The Senior Medical Officer will be a key member of the senior management as s/he leads the overall clinical vision for the Facility and provides clinical direction. The post holder adheres to and supports the mission and purpose of Synapse Services Limited.

    Managerial:

    • Overall supervision of the clinical aspect of the Hospital; provide oversight, leadership and management to ensure the delivery of quality service to service users;
    • Supervise execution and ensure compliance of clinical staff with rules, regulations, policies, procedures of Synapse Services;
    • Review and analyze effectiveness of medical and clinical services against standards of best practices;
    • Develop departmental policies and programs;
    • Provide line management, clinical supervision and support to subordinates;
    • Engage in the recruitment, hiring and training of clinical personnel;
    • Be involved in appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems;
    • Participate in senior management business and clinical strategy development and implementation.

    Clinical:

    • Inpatient Assessment, ward rounds and review (diagnosis, management, plan, medications);
    • Liaising with consultants with regards to Inpatient and Outpatient care;
    • Outpatient review and initial assessment;
    • Relating with patients relatives / caregivers on present state of health and further management;
    • Carry out home pickups of clients/potential clients;
    • Staff reviews on health related matters;
    • Provide documentation as regards Health reports and discharge summaries of clients;
    • Ensure that leaflets explaining diagnosis, medication and its effects are given to patient, explained and documented. Encourage consultants to explain diagnosis to patient and document it;
    • To respond promptly to the request of all medical staff (consultants and other doctors, nurses) to see any patients within the clinic and to advice or start any treatment as indicated;
    • Undertake specific medical procedures on patients within the clinic as requested by medical and nursing staff: cannulation, commencing i.v infusions, administration of i.v drugs, etc;
    • To check blood sample results and take necessary actions

    Other:

    • Delegates appropriately, ensuring the necessary resources and support are available, and personally addresses significant obstacles;
    • Perform managerial, research duties as assigned;
    • Conducts effective meetings;
    • Develops and maintains positive relationships with co-workers, customers, and other people and institutions important to Synapse Services;
    • The post holder will be expected to into the NGO (www.reconnecthdi.org) and any additional projects that may require the post holder's attention.

    Business Development:

    • Develop plans to market the services of the hospital beyond its immediate geographical catchment area;
    • Enthusiastically develop and maintain strong business and referral relationships with physicians, discharge planners and the medical community;
    • Responsible for tactical and strategic market planning;
    • Develop short and long-range management plans to define responsibilities and business activities consistent with hospital goals and objectives;
    • Assist in developing and maintaining psychiatrist, psychologist and other allied mental healthcare professional relations, both inside and outside the hospital and amongst sector actors;
    • Prepare and make presentations to prospective clients and networks to increase Synapse' visibility;
    • Monitor activities of the Business Development team to assure successful strategies are implemented to meeting all set financial targets;

    Qualifications and Requirements

    • Education: Possession of a Medical degree (MBBS) with active license from Nigerian Medical and Dental Council
    • License to practice as a medical doctor in the Federal Republic of Nigeria.
    • Experience in patient assessment
    • Experience or training in administrative aspects of healthcare
    • Knowledge of managed healthcare systems
    • Have significant experience in a healthcare environment at senior level, with some experience in a sales or a business development environment
    • Understands the clinical, financial and organizational drivers of success and how they interrelate
    • Demonstrated leadership and strategic management experience
    • Experience: Minimum of 4 years post- NYSC related experience
    • Attention to detail
    • Good listening ability
    • Excellent relationship management
    • Proactive problem solving approach
    • Stress tolerance
    • Exceptional ethical and moral values
    • High level of professionalism
    • Ability to maintain strict confidentiality
    • Computer literate with demonstrated ability in generic computer packages such as Microsoft Office and the use of social media.

    Skills:

    • Demonstrated business acumen
    • Have a strong understanding of the business drivers relevant to a private hospital, ideally through experience in a private hospital setting
    • Excellent written and verbal communication skills using persuasion and motivation
    • Flexibility to work for longer hours
    • Strong communication and interpersonal skill

    Method of Application

    Interested and suitable qualified applicants should send their CV's with a covering letter to: hr-bdu@synapseservices.org

    Note:

    • The subject of the email should be "Senior Medical Officer" failure to abide by this would lead to automatic disqualification.
    • Early applications are encouraged and would be treated with preference.

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