• Graduate Vacancy at Kiote Services Limited

  • Posted on: 16 January, 2015 Deadline: Not Specified
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  • Kiote Services Limited - We provide our employees with opportunity, giving them a voice to express their talent, passion and commitment to excellence.

    We are recruiting to fill the position of:

    Junior Agent

     

    Job Description
    Below are some of the basic Job Description:

    • Receive inquiry calls from customers
    • Identify customer issues and provide possible solutions
    • Record client information
    • Give step by step instruction to customers

    Skills and Competency Requirements

    • Strong use of English language in both verbal and written.
    • Must have strong computer skills including Microsoft Office
    • Must be analytical and keen to details.
    • Ability to talk while encoding data on the computer.
    • Must be patient and courteous
    • Able to professionally take constructive criticism
    • Demonstrates good conflict resolution skills
    • Works well in a high volume, fast paced environment
    • Able to work effectively without supervision
    • Able to sit for up to eight hours

    Experience and Qualifications

    • University Degree
    • 1-3 Year Call Centre Experience

    Method of Application

    Qualified candidates should forward copies of application and CV in MS-WORD format using the job applied for as the subject of the mail to: careers@kioteservices.com

    Note: Shortlisted candidates will be contacted with further information on assessment.

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