Kiote Services Limited - We provide our employees with opportunity, giving them a voice to express their talent, passion and commitment to excellence.
We are recruiting to fill the position of:
Below are some of the basic Job Description:
- Receive inquiry calls from customers
- Identify customer issues and provide possible solutions
- Record client information
- Give step by step instruction to customers
Skills and Competency Requirements
- Strong use of English language in both verbal and written.
- Must have strong computer skills including Microsoft Office
- Must be analytical and keen to details.
- Ability to talk while encoding data on the computer.
- Must be patient and courteous
- Able to professionally take constructive criticism
- Demonstrates good conflict resolution skills
- Works well in a high volume, fast paced environment
- Able to work effectively without supervision
- Able to sit for up to eight hours
Experience and Qualifications
- University Degree
- 1-3 Year Call Centre Experience
Method of Application
Qualified candidates should forward copies of application and CV in MS-WORD format using the job applied for as the subject of the mail to: firstname.lastname@example.org
Note: Shortlisted candidates will be contacted with further information on assessment.
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