New Career in a Non-Banking Financial Service Institution via Fosad

Responsibilities

• Ensuring timely resolution of issues that impact customers’ business relationship with the organisation as regards usage of our applications and software.
• Ensuring the operational and functional state of the platform.
• Supervising policies and managing access to products & services on the E-Platform.
• Uploading new products on the platform.
• Identifying opportunities for improvement in sales and retail using electronic medium.
• Create business relationship with online stores.
• Participating in the ongoing projects with partner platforms as an additional payment gateway for some of the E-Platform products and also to sell some of our products on their mobile platform.
• Assisting with and executing other relevant duties as may be assigned by line manager.
• Managing customer expectations of futuristic electronic solutions by ensuring that the organisation is properly represented on the electronic channel

JOB REQUIREMENTS

Education and Experience

• Bachelor’s Degree in an IT related course
• A minimum of 6-8 years working experience in a similar role
• Work experience from either a Financial, Telecommunication or Online retail Industry
• Software development skills.
• IT programming skills.
• Good Knowledge of the Insurance business and personnel practices