• Graduate Job Offers at Electronic PayPlus Limited

  • Posted on: 10 January, 2015 Deadline: 23 January, 2015
  • View Jobs in ICT / Telecommunication View All Jobs at EPAYPLUS Nigeria
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  • Electronic PayPlus Limited is a foremost electronic payment company with years of experience in the industry. We are a card-based solutions provider primarily focused on providing total payment solutions to the banking industry and other payment institutions. We offer a wide variety of plastic cards from the simplest PVC to the most sophisticated smart contact and contactless cards.

    Epayplus Nigeria is recruiting to fill the position of :

    Customer Relationship Officer

     

    Job Description

    • Ensure outstanding customer satisfaction by maintaining strong working relationships.
    • Guide and lead team members to deliver products/services that meet or exceed the customer requirements.
    • Handle client issues throughout the implementation life cycle in a timely and accurate fashion.
    • Schedule and conduct status meetings with appropriate development resources and customers.
    • Assist sales team in business acquisitions, planning, retention and management.
    • Maintain complete and accurate customer correspondence data.
    • Carry out customer feedback survey.
    • Develop and update client related reports.
    • Managing client relationships to build a reputation for excellent service and generate repeat business.
    • Negotiate and manage agreements through business contract process.
    • Educates customers on our product lines.
    • Identify and develop problem solving methodologies to resolve customer issues.

    Qualifications

    • An intern/Youth Corp member with Minimum of B.Sc./HND in Relevant experience of data entry
    • Strong analytical skills and good interpersonal skills;
    • Ability to deliver excellent results both working independently and as part of a team
    • Good communication, presentation, and reporting skills;
    • Good working knowledge of MS Excel, Word & PowerPoint;

    go to method of application »

    Front Desk Officer

     

    Job Description

    • Responsible for handling front office reception and administration duties, including greeting guests and offering them a beverage, answering phones, handling company inquiries, and sorting and distributing mails.

    Responsibilities

    • Answer phones and operate a switchboard.
    • Route calls to specific people.
    • Answer inquiries about company.
    • Greet visitors warmly and make sure they are comfortable.
    • Call persons waiting for visitor Schedule meetings and conference rooms.
    • Provide refreshment for visitors when necessary.
    • Ensure reception area is tidy.
    • Coordinate office activities.
    • Give visitors badges and direct them to where they can sign in.
    • Send email and faxes.
    • Collect and distribute parcels and other mail.
    • Perform basic bookkeeping, filing, and clerical duties.
    • Take and relay messages.

    Qualifications

    • An intern/Youth Corp member with Minimum of B.Sc./HND in relevant experience of data entry
    • Strong analytical skills and good interpersonal skills;
    • Ability to deliver excellent results both working independently and as part of a team
    • Good communication, presentation, and reporting skills;
    • Good working knowledge of MS Excel, Word & PowerPoint;

    Method of Application

    Interested candidates should use the position they are applying for as the title of their email and send to: recruitment@epayplusng.com

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