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  • Jobs in a Laundry Services Company via TheJobMag

  • Posted on: 10 January, 2015 Deadline: 31 January, 2015
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  • Our client who is one of the leading dry-cleaning outfits, with branches in Lagos, Abuja and spreading across Nigeria is in need of a Customer Service Manager and Business Development Executive.

    Business Development Executive

     

    Job Description:
    Builds market position by locating, developing, defining, negotiating, and closing business relationships Identify and develop business opportunities for the landscape services.

    Responsibilities:
    -Proactively initiate and engage sales calls to new prospects.
    -Closes new business deals by coordinating requirements; developing and negotiating contracts;
    -Locates potential business deals by contacting potential customers; discovering and exploring opportunities.
    -Protects organization's value by keeping information confidential.
    -Interface with existing strategic customers to solidify mutual expectations of performance and growth.
    -Define and follow up of yearly targets and objectives.
    -Develop and implement strategies for new services.
    -Determine new opportunities by analyzing business needs.
    -Assists in the development of annual sales goals.
    -Assists in the completion of monthly targets.
    -Develop and deliver the business plans through carrying out research, formulate market analysis and deliver accurate -business reports.
    -Build referral and lead generation network.

    Preferred skills
    • Strong background in marketing
    • Good Knowledge of PowerPoint, Word, and Excel
    • Strong business planning skills.

    Qualification and Experiences
    • Must have a Bachelor degree

    Remuneration
    Salary: NGN120,000-NGN150,000

    go to method of application »

    Customer Service Manager

     

    Job description:
    • Communicate courteously with customers with telephone, email, letter and face to face
    • Investigate and solve customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants
    • Handle customer complaints or any major incidents, such as a security issue etc
    • keep accurate records of discussions or correspondence with customers
    • Analyze statistics or other data to determine the level of customer service your organization is providing
    • Develop customer service procedures, policies and standards for your organization or department
    • Meet with other managers to discuss possible improvements to customer service
    • Involve in staff recruitment and appraisals
    •Train staff to deliver a high standard of customer service
    • keep ahead of developments in customer service by reading relevant journals, going to meetings and attending courses
    • Other responsibility will be assign by management from time to time

    Preferred skills
    • Very confident, strong communication skills (Oral and written)
    • Good Knowledge of Word, Excel and PowerPoint and other relevant software
    • Strong business planning skills.

    Qualification and Experiences
    • Must have a Bachelor degree in Business Administration, Psychology or relevant degree
    • A postgraduate degree will be an advantage
    • Experience in a dry-cleaning outfit will be an added advantage

    Remuneration
    Salary: NGN80, 000 – NGN100, 000

    Method of Application

    Use links below to apply

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