• Jobs at MTN Nigeria

  • Posted on: 10 December, 2014 Deadline: 23 December, 2014
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  • Join MTN Nigeria if you want to be part of a company that leads the delivery of a bold new digital world to its customers.

    At MTN Nigeria, our people are our most critical competitive asset. We employ only the very best and invest in your growth and development.

    If you are passionate about working for a brand that believes in the difference that people make and in delivering value to our customers, MTN Nigeria is the place for you.

    Please take that bold step and apply for a suitable vacancy.

    We’ll be delighted to welcome you to MTN Nigeria … a great place to work!

    We’re proudly IIP certified.

    Pre Sales Engineer

     

    Job Description    
    • Provide technical and system solution support to the business solution’s sales team
    • Define clients’ technical requirements
    • Assist the sales team in defining corporate clients technical needs with Network Group
    • Assist the BAC and Sector Manager in technical presentation to clients
    • Identify and tailor technical solutions to suit client needs
    • Analyze, develop and implement solutions for optimum data usage
    • Monitor and control products implemented
    • Project manage the technical solution delivery to clients (requirements gathering, design/configuration, Proof of concept and implementation)
    • Disseminate technical information to entire sales force
    • Occasional local travel as required

    Experience:
    • Minimum of 4 years technical sales experience preferably in the telecoms environment.
    • Business processes and Strategic planning implementation

    Training:
    • Advance IP Networking, Internet and VPNs
    • Data Center, Collocation and ICT
    • Advance level IP Networking, Internet and VPNs
    • Internal conferences on telecommunications and consumer trends

    go to method of application »

    Regional Account Partner

     

    Job description    

    • Support the Senior Manager, Corporate Accounts in developing sales plans by providing professional advice and input.
    • Exercise thoughts leadership within allocated accounts, demonstrating an understanding of the business strategies and communication dependencies of the customer, demonstrates the compelling value proposition of MTN Enterprise solutions.
    • Provide sales performance data to support management decision – making.
    • Develop a contact strategy, create and maintain an account development plan for each of the allocated accounts.
    • Ensure integrated channel management supported by appropriate systems such as the CRM; use knowledge management to increase the professionalism of account management.
    • Ensure full compliance with telecommunications license provisions, sector regulations and competition laws.
    • Use relevant metrics and measures to routinely monitor performance against targets and take appropriate actions to ensure targets are met and exceeded.
    • Full integration of quality management processes within all sales activities for the allocated corporate accounts, ensuring effective deployment on a day to day basis.Build an in-depth knowledge of the customers’ operating environment, business drivers, ambition, issues, problems and obstacles in order to develop and implement solutions to meet their strategic corporate needs.
    • Maintain excellent partnership-relationships with customers, based on trust and an in-depth understanding of the customers’ business.
    • Increase MTN market share by achieving set target through the acquisition of new accounts as well as development and maintenance of current accounts.
    • Assist customers in understanding the value proposition and differentiations of the MTN data products and services.
    • Account for the fulfillment of the sales process – from lead generation to bill delivery.
    • Log all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
    • Conduct research on potential customers and their disposable income using the data mining system.
    • Seek new clients and create more business opportunities daily, from existing clients so as to Increase company revenue.
    • Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department.
    • Prepare and present all corporate sales (weekly and monthly), contractual documentation and status reports according to MTN quality standards.

    Job condition    
    • Normal MTNN working conditions
    • May be required to work extended hours
    • Tool of Trade Vehicle will be required for the Job
    • A  valid driver’s license
    • May be required to work extended hours /overtime/weekends
    • 80%  of Work is carried out on the field
    • National travel and a valid driver’s license.
    • Constantly on the road prospecting for new clients and selling more services to existing clients

    Experience & Training    

    Experience:
    • 4 years work experience
    • Experience in the sales environment of a telecommunications company, preferably customer-facing
    • Good business experience
    • Exposure to strategic planning

    Training:
    • Basic IP Networking, Internet and VPNs
    • Internal conferences on telecommunications and consumer trends
    • Sales Training
    • Key Account Management Training
    • Relationship Management
    • Customer care/focus

    Minimum qualification    
    BSc/HND

    Method of Application

    To apply for any of these positions, click here

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