• Latest Job Opportunity at CitiBank

  • Posted on: 9 December, 2014 Deadline: Not Specified
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  • Wherever people come together to imagine something, create something, build something, we're there to help make it real. For over 200 years. Around the world.

    Drawing on our global experience and 200-year history, Citi works tirelessly to provide consumers, corporations, governments, and institutions with innovative banking solutions that are simple, creative and responsible. Our goal is to deliver products and services that exceed expectations and help customers confidently achieve their goals today and in the future.

    Product Manager

     

    Job Purpose:

        Marketing of Trade products to customers.
        Work with business segment to develop solution to issues identified by customers in the relevant business segments.
        Refine existing products and develop new ones that meet the needs of customers based on RM, customers and competitive intelligence.                                                                                                  
        Grow Trade products and relevant business segment market share
        Monitor product performance and address issues affecting sales as highlighted by customers or Relationship Managers.
        Pro-active management of internal credit and pricing issues; lines and X-border etc.

    Key Responsibilities:

        Prepare product plans yearly for review by Trade Head
        Conduct annual review of product programs
        Prepare regular reports, which will serve as indicators to management of product performance based on established goals. Some of these reports are: Monthly Volumes, Wallet sizing report, Product grid, Pipeline of new deals etc.
        Carry out market intelligence about the competition, and ensure that we adopt best practices.
        Liaise constantly with Trade Operations to ensure understanding of the product by Trade Operations staff and ensure efficient delivery to customers.
        Conduct business reviews with marketing units and meet with operations and technology on a regular basis.
        Liaise with the regulators (Central Bank of Nigeria, Customs, Inspection Agents etc.) to ensure that regulatory constraints relating to products are quickly resolved.
        Conduct regular training and education sessions for Relationship Managers and O & T.
        Maintain close relationship with Risk Management, Business Segments, O & T and Finance to ensure all the objectives of the products are clearly understood

    Business Relationships:
     
    Internal:

        Trade Product Head - Regular Product and Business updates. Product program reviews, internal approval. Customer calls
        Trade Operations - Procedure reviews, Implementation and Product Delivery
        Relationship Managers - Customer calls, product issues and resolutions, feedback from customers
        TTS Head - Group Head. Interfaces on a need basis regarding product development, regular updates on product management and business reviews.
        SCOO - Internal Approvals, Product Program approvals, Process and Issue resolutions
        Country Risk Manager - Product Program approvals/Product credit issues and process
        Financial Controller - Management & Tracking of Product Revenues
        CCO/Sub-Sahara Africa Cluster Head - Internal approvals etc.

    External:

        Customers - Product Marketing, Acquisitions, Deal booking, Query Update
        Central Bank of Nigeria - Product Clarification and opinion on product structures. Approvals relating to line and exceptional processing
        CEEMEA Trade London - Product Structuring, Marketing Interface etc.

    Qualifications/ Experience:

        Bachelor’s Degree,
        Master’s Degree or Professional Qualification
        Minimum 7 years’ experience

    Thinking complexity:

        Quality of people
        Regulatory framework
        Competition (Un-even playing field).
        Maintaining a compliant culture when competition is less compliant
        Credit issues
        Limited cross border
        Limited unconfirmed LC limit
        Pricing
        Bureaucracy/Cumbersome processes
        Challenge to “established routine process” instead of business as usual

    Competencies

        Excellent communication skills (written and verbal)
        Innovative and creative, strategic thinker
        High energy, enthusiasm, self-starter
        Self-motivated
        Strong team player
        Good financial analysis/Interpretation skills

    Citigroup is an Equal Opportunities Employer

    Primary Location: EMEA-Nigeria
    Job Category: Product Management
    Schedule: Full-time
    Education Level: Bachelor's Degree
    Shift: Day Job
    Employee Status: Regular
    Travel: No

    Office Location / Address: Citibank Nigeria Limited, 27 Kofo Abayomi Street, Victoria Island, Lagos

    Method of Application

    To apply for this position, click here

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