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  • Vacancy at Human Capacity Development Consultants (HCDC)

  • Posted on: 18 November, 2014 Deadline: 30 November, 2014
  • View Jobs in Sales / Retail View All Jobs at Human Capacity Development Consultants (HCDC)
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    Human Capacity Development Consultants (HCDC) Limited is a vibrant and innovative company committed to the goal of developing human capital in organisations for exceptional business results.
    We build organisations to achieve optimum performance by developing their human capacity to peak productivity levels.
    We are committed to excellence, service & integrity.
    We are currently recruiting for the role of a Sales Manager for a reputable company.

    Sales Manager


    Job Responsibilities
        Maintaining existing client relationships and ensuring that there are continued business transactions from the clients
        Initiate and develop client relationships to drive customer satisfaction
        Drive sales for all of the company's products and services
        Identify new and strategic business opportunities in alignment with the vision of the organization
        Develop innovative proposals and presentations that clearly demonstrate the unique value of the company's solutions
        Analyze potential partner relationships for the company's product lines
        Responsible for end to end sales; from initial contact and understanding of client needs to delivery and closure
        Maintain the CRM database of the organization, utilizing it as a tool to enhance customer satisfaction and profitability
        Researching and evaluating new product opportunities, demand for potential products, and customer needs and insights
        Act as first point of contact for all enquiries regarding the company's services and provide a first response to such enquiries ensuring follow up to possible closure
        Overall marketing strategy and execution of plans for the existing products.
        Analysis of the effectiveness of all marketing efforts
        Working with product development teams to manage new product development for clients
        Managing communication channels for product distribution to clients
        Ensuring effective, brand marketing communications, including the company website, print communication, and advertising
        Managing media and marketing staff and external PR agencies
        Represent the organization in all presentations, meetings, fairs, conferences and such like
        Be responsible for training (as Trainer), coaching, mentoring and human capacity development of department's staff.
    Qualification and Minimum Experience

    • A relevant first Degree
    • MBA will be an added advantage
    • Minimum of Five (5) years relevant work in similar field
    • Professional Membership: Membership of recognized Sales and/or marketing professional organisations Relevant Contact centre operations certification
    • QAI Certified Contact Centre Trainer
    • QAI Certified Contact Centre Manager or equivalent

    Method of Application

    Interested and qualified candidates should send their CV's to: using Sales Manager as the subject of the e-mail.

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