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  • Customer Project Manager at Ericsson

  • Posted on: 12 November, 2014 Deadline: Not Specified
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    Ericsson Overview

    Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

    We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential every day. Our employees live our vision, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.

    Customer Project Manager


    Job Summary

    The Customer Project Manager Job Role purpose is to manage assigned customer projects to secure that project goals are met, customer’s expectations are fulfilled & that the customer relation is handled in the best possible way within the scope of the contract.

    Responsibilities & Tasks

    • Establish project plan baseline: define project scope, secure the necessary resources & plans & monitor all activities
    • Drive project execution: track project activities , monitor & handle changes, conflicts & escalations
    • Handle customer & stakeholder engagement: manage customer relationship building confidence & trust , ensure project progress arranging meetings & customer events
    • Manage project finance: ensure financial system monitoring
    • Develop the business: participate to contract preparation & to pre-sales meeting
    • Develop the CPM discipline: simplify processes, methods & tools with innovative ideas

    Core Competences:

    • Leadership skills
    • Sales & business development skills
    • Negotiation & argumentation skills
    • Project management skills
    • Persuading & Influencing
    • Delivering Results & Meeting Customer Expectations

    Minimum Qualifications & Experience Requirements:

    • Degree – Engineering or equivalent through experience
    • At least 5 years Telecoms experience
    • At least 3 years GSM/Network Rollout experience
    • Experience in 2G, 3G, LTE, RNC, BSC, Transmission, IP RAN
    • At least 5 years’ experience as a Project Manager
    • Experience managing project team of at least 10 resources
    • PMP/Prince 2 Certification – Advantageous

    Method of Application

    To apply for the position of Customer Project Manager, click here

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