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  • Vacancies at Mannich Consulting Services

  • Posted on: 6 November, 2014 Deadline: 28 November, 2014
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    Mannich Consulting Services, a consultancy company with Bias in the Hospitality and Food Services industries, is recruiting to fill the position of:

    Operations Manager


    Job Description
    The candidate will be a senior manager and will report to the General Manager, Lagos Operations


    •     Making recommendations related to the hiring, training, and management of staff talent, ensuring that we have the right people in place, trained well and inspired daily to delight our customers.
    •     Communicate the company's vision and develop team members to their full potential, building a better future for our customer, outlets and team members
    •     Operate branch to drive profitable growth and exceptional efficiency to create outstanding financial results
    •     Establish and maintain effective guest and client relationships and maintain mutually beneficial business relationships with clients.


    •     The minimum required qualification for this position is a relevant tertiary qualification, a post graduate degree will be an added advantage.
    •     Effective, commercial experience in running a business/business unit/s
    •     The ideal candidate must utilize effective associate management, team building and positive staff communications.
    •     Strong leadership, hands-on management style, cost controls, budgeting experience is a must.
    •     A proven track record of directing and motivating individual management teams to achieve and exceed goals is required.

    go to method of application »

    Operations Supervisor



    •     The Operations Officer will be providing day-to-day support to the operations under supervision of Country Operations Manager while his/her priorities will be agreed in close negotiation with Director.
    •     As part of the responsibilities the Operations Supervisor will undertake the tasks under Procurement, Administration and Logistics, working with close collaboration with Finance and Program teams.
    •     S/he will promptly and effectively provide all required support to the programs, so to deliver the assistance to beneficiaries in timely, compliant and transparent manner.


    •     BA/BS or equivalent
    •     At least 3 years of working experience in Operations (Logistics, procurement)
    •     Conscientious with an excellent sense of judgment
    •     Demonstrated ability to meet deadlines and work independently and cooperatively with team members in a cross cultural environment is required.
    •     Strong computer skills on MS Office programs, especially in MS Excel
    •     Demonstrated flexibility and creativity in planning and problem solving.
    •     Proven ability to learn quickly, lead a team to achieve stated results and objectives.
    •     Effective verbal and written communication, multi-tasking, organizational and prioritization skills.
    •     Excellent oral and written English
    •     Ability to work effectively with an ethnically diverse team in a sensitive environment.
    •     Previous experience in insecure environments.


    go to method of application »

    Customer Service Assistant


    Job Description
    Introduction to the role:

    •     As a Customer Service Assistant, you will be part of the Customer Service team.
    •     We are looking for an open-minded and outgoing person with extensive marketing and event management experience.
    •     Your areas of responsibility include:
    •     Assisting selling processes for our customers and generating additional Sales
    •     Coordinating information to customers browsing our websites during store discovery, order and checkout.
    •     Including after sales support.
    •     Performing phone conversations with customers to answer their questions, provide information and advise them.
    •     Handling special requests and complaints of customers
    •     Collecting and storing useful data within our back-end system
    •     Ensuring follow up through emails, phone or any required means.

    Qualifications and Requirements

    •     Customer Service experience.
    •     Ability to self-organize multiple tasks well and to complete them on time with a clear focus on results
    •     Ability to foster and maintain relationships with individuals.
    •     Excellent negotiation skills and strong communication skills - proven results with key decision makers
    •     Willingness to work well in a team
    •     A large network (friends, family, contacts etc.)
    •     A Bachelors Degree or HND .

    Method of Application

    Interested and qualified candidates should send their applications and CVs to:

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