Jobs in a Non-Banking Financial Service Institution

Job Purpose:
The Senior Manager – Acquisition will be responsible for growing the organisation’s client base. This seasoned professional must be proactive, with a strong sense of accountability and a focus on bottom-line results. This role requires stellar analytical, leadership and collaboration skills, strong direct response experience.

Job Responsibilities:

•     Oversee the development and execution of annual marketing plan. Determine strategies and tactics to increase insurance sales through demand generation activities, and manage the direct response marketing functions for direct mail, email and digital channels.
•     Consistently monitor, evaluate and refine multiple events to maximize revenue results within budget.
•     Work with other business partners internally to identify, prioritize and deliver programs that align with the company goals and objectives.
•     Manage and leverage relationships with outside agencies, companies and organizations.
•     Ensure accurate tracking and reporting of marketing spend; Manage budget reforecast and variance explanations.
•     Ensure creative execution consistent with Brand and Creative Guidelines to deliver results.
•     Responsible for hiring, performance planning (e.g. Individual Development Plan), performance management and salary actions for team.
•     Evaluation of overall operational efficiencies or deficiencies.
•     Interfaces with human resource, IT, IS and other corporate and field personnel to assist with planning and numerous action items required.
•     Effectively communicates and partners with senior management and business owners with a strong commercial focus and appreciation of key business issues.
•     Manage day to day interactions with executive clients and sponsors.
•     Develop and maintain contact with top decision makers at key insurance clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies.
•     Act as counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices.
•     And any other duty as assigned by the organisation.

Qualifications
Education & Experience:

•     BSc/HND in related area or a combination of related experience with educational qualification in other field.
•     MBA/MSc is an added advantage.
•     7+ years’ Experience in the insurance industry with 3years experience at management level.

Additional Information
Qualifications & Skills:

•     Ability to participate with other senior leaders to translate strategic plans and goals into tactical plans and objectives.
•     Works on complex issues where analysis of situations requires strong business judgment to achieve the best outcome for the organisation.
•     Effectively navigate organization to achieve win-win outcomes for the organisation.
•     Highly developed understanding and knowledge of marketing, brand development and program implementation.
•     Significant experience developing and implementing direct response programs, to exceed revenue plans.
•     Outstanding verbal and written communication skills; Ability to create, present and deliver clear and compelling presentations in a group setting.
•     Proven ability to lead high performing teams and manage people.

go to method of application »

Job Responsibilities:

•     Responsible for Cluster business targets, ensuring high quality service, customer relationship.
•     Managing all aspects of Customer Relationships
•     Responsible for profitability of all the branches in the cluster
•     Regular visit to all the branches
•     Responsible for bottom and top line management and supervision
•     Giving directions, setting targets and monitoring targets
•     Ensuring Staff productivity & Product penetration
•     Strategize & Implement new processes for managing better customer relationships
•     Identifying new business revenues
•     Devising new strategies for meeting target
•     Management and cluster audit and compliance.
•     Plan and monitor execution of processes and systems to improve operational efficiencies in the region.
•     Ensuring the profitability of the branches assigned in the cluster.
•     Creating talent pool for organization by grooming the team members to take higher responsibilities.
•     Periodic checking to ensure standard operating process is followed at branches and reporting and rectification of any deviation found.
•     Branch and network expansion by looking at opportunities in market.
•     Coordination and Collaborations with other functions.
•     Ensure customer service delivery in line with the set processes and compliance parameters.
•     People management and team development.
•     To professionally manage and support all branch managers in the cluster ensuring that the brand message is being delivered at the highest level

Qualifications
Educational Qualification:

•     BSc/HND in insurance, Marketing and any other social science related field
•     Candidates with a combination of other degree with relevant experience can also apply
•     MSc/MBA is an added advantage
•     Associate member of any of the professional bodies preferably CIIN
•     A minimum of 10 year relevant working experience with 5years on a managerial level

Additional Information
Qualification and Skills:

•     Experience of managing people at a senior level.
•     Excellent Organisation, planning and communication skills
•     Experience of working with, and developing staff in order to maximise their input into the business
•     Proven ability to drive business forward through making commercial decisions.
•     Proven experience of sales/target achievement and the ability to motivate others to achieve
•     Experience of developing and delivering excellent Customer Service Standards
•     A strong working knowledge of Microsoft Office packages

go to method of application »

Job Description
The Branch Manager will manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation. He/She will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement.

JOB RESPONSIBILITIES

•     Direct all operational aspects including distribution operations, customer service, human resources, administration and sales
•     Assess local market conditions and identify current and prospective sales opportunities
•     Develop forecasts, financial objectives and business plans
•     Meet goals and metrics
•     Manage budget and allocate funds appropriately
•     Bring out the best of branch’s personnel by providing training, coaching, development and motivation
•     Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
•     Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
•     Address customer and employee satisfaction issues promptly
•     Adhere to high ethical standards, and comply with all regulations/applicable laws
•     Network to improve the presence and reputation of the branch and company
•     Stay abreast of competing markets and provide reports on market movement and penetration

Qualifications

•     BSc or MSc in Business Administration or related field
•     Minimum 5 to 8 years of working experience
•     Proven knowledge of modern management techniques and best practises
•     Ability to meet sales targets and production goals
•     Familiarity with industry’s rules and regulations
•     Excellent organisational skills
•     Results driven and customer focused
•     Leadership and human resources management skills

Additional Information
Key Skills:

•     Prospecting Skills
•     Sales Planning
•     Motivation for Sales
•     Market Knowledge
•     Presentation Skills
•     Negotiation Skills
•     Professionalism
•     Market Analysis skill

go to method of application »

Job Description
The Institutional Sales Officer is accountable to achieve sales quota by delivering market share and market share growth as well as other key metrics in the assigned territory. The individual executes the company's brand strategy and tactics within the assigned institutional customer segment. The Institutional Sales Specialist influences clients by the use of his/her business expertise, and effective Institutional selling skills.

JOB RESPONSIBILITIES

•     The Institutional Sales Officer approaches each customer from a total account management perspective, by leveraging resources appropriately.
•     Collaborating with business partners and accurately articulating the value proposition for the customer.
•     Including key stakeholders such as Quality Management, Case Management, Risk Management and future emerging influencers.
•     Cultivate long term relationships with diverse sources of capital, globally.
•     Document all calling activity in our clients' CRM databases.
•     Build a global investor base with primary sources of capital including: pension funds, sovereign wealth funds, institutional allocators, family offices and high net worth individuals.
•     Assist in capital raising for operating company financing.
•     Manage Payoff’s Investor Relations, which includes communication with investors.              

Qualifications

•     Minimum of a Bachelors / Masters Degree in Business Administration or any related field
•     Minimum 3 to 8 years working experience
•     A documented track record of sales results

Additional Information
Key Skills:

•     Prospecting Skills
•     Sales Planning
•     Motivation for Sales
•     Market Knowledge
•     Presentation Skills
•     Negotiation Skills
•     Professionalism
•     Market Analysis skill

go to method of application »

Job Responsibilities:

•     Improving the overall customer relationship, delivering reliable administrative support and customer service
•     Acknowledging customers promptly and treating them in a courteous manner
•     Finding out what information, products or services the customer requires to meet his/her needs, providing clear, accurate and relevant information
•     Maintaining a strong working knowledge of client portfolios / products with the company
•     Resolving customers’ queries within agreed authority
•     Producing file notes after any client meetings, summarising any additional actions required, including follow-up calls
•     Contributing to the development of new products and services, based on customer feedback
•     Sales activity planning, including reviewing existing customer files to identify sales opportunities
•     Undertaking commercial negotiations
•     Managing new business pitches
•     Compliance with legal requirements, industry regulations, organisational policies and professional codes
•         Designing, creating and establishing appropriate client forums and thought leadership opportunities working in partnership with the marketing team.
•         Promotes and sells the benefits of the organisation, managed service and helps maintain an excellent brand in the marketplace.
•         Recognises and influences buying opportunities, as well as negotiating and closing the deal in conjunction with relevant team colleagues.
•         Meeting with existing or potential clients to discuss new business or End Client on/boarding opportunities and delivers solutions against those opportunities.
•         Builds productive relationships with existing and new End clients and keeps them engaged through sound relationship management.

Qualifications
Education & Experience:

•     BSc/HND in related area or a combination of related experience with educational qualification in other field.
•     MBA/MSc is an added advantage.
•     7+ years’ Experience in the insurance industry with 3years experience at management level.

Qualification and Skills:

•     Excellent interpersonal skills, able to communicate with a wide range of people
•     Strong customer service ethic
•     Work well in a team setting
•     Reliable and ethical, respecting customers’ confidentiality
•     Strong negotiation skills
•     Strong decision making skills and the ability to take the lead
•     Ability to manage risk
•     Proactive and highly self-motivated
•     Flexibility as there might be lots of travel involved
•     Confident selling and marketing products
•     Comfortable approaching people
•     Good numeracy skills
•     Ability to explain complex information in simple terms