Vacancy in an ISP Company

Job Description:

• The candidate would be responsible for supervising the company’s call centers, shops and showrooms in Abuja,
• Manage a team of call center agents and operations management,
• Be visible to answer questions, manage complaints that some agents can’t handle and be available when an agent appears to need assistance,
• Monitor queue and track inbound calls.
• Keep agents aware of inbound calls, calls waiting, abandonment rate, etc.

Requirements

• The successful candidate should have good managerial and team lead skills.
• A good degree from and University is preferred and a minimum of 5 years experience is required.
• ONLY MALE CANDIDATES SHOULD APPLY.