• Ongoing SSCE/BSc Recruitment at Reede Consulting Limited - 50 Positions

  • Posted on: 24 September, 2014 Deadline: Not Specified
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  • Reede Consulting Limited is recruiting to fill the position of:

    Call Centre Agents


    Madogo, Lagos State
    Sex: Male/Female
    Age: 25 - 35 years

    What We Need:

    •     Answers inquiries by clarifying desired information; researching, locating, and providing information.
    •     Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
    •     Fulfils requests by clarifying desired information; completing transactions; forwarding requests.
    •     Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
    •     Maintains call center database by entering information.
    •     Keeps equipment operational by following established procedures; reporting malfunctions.
    •     Updates job knowledge by participating in educational opportunities.
    •     Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
    •     Candidates should be able to speak at least Igbo, Yoruba, Hausa, and English fluently

    Skills/Qualifications: Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking.


    • Experience: 1-2 Years
    • Qualification: SSCE or a Degree in any discipline

    Method of Application

    Interested Candidates should come with their updated CV and Credentials to:

    Reede Consulting Limited
    1, Fawole Lane near FIDSON
    Off Ikorodu Road.Obanikoro Lagos State.
    Office No.: +234 8188706210, +234 8021395738

    Interview Date: Friday 26th September 2014
    Interview Time: 8:30am
    Dress code: Business formal


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