Vendor Success Manager at LifeBank

Employee’s / Departmental Annual Objectives and Key Results (OKR)

• Grow LifeBank’s number of Vendors in line with the set target.
• Work with the Comms team, to prepare and deliver suitable sales pitches, proposals and presentations to prospective LifeBank vendors.
• Ensure Retention of vendors in line with set targets.
• Work in line with company SOPs to achieve set objectives and outcomes within schedule as regards New Vendors targets across the country.
• Establish, develop and maintain positive business and Active Vendors’ relationships and success.
• Engage vendors continually to ensure LifeBank gets the lowest prices from them and in turn offers the best prices to Hospitals and customers on our marketplace.
• Ensure the revenue per Vendor on our marketplace continues to grow.
• Regularly engage and follow up with Vendors to ensure they sign up and are using the Vendor app to show and update stock position in line with the target set.
• Resolve Vendors complaints by investigating problems; developing solutions; preparing reports and making recommendations to management.
• Stay informed about the activities of health services in assigned particular areas.
• Perform other duties as assigned
• Ensure all assigned KPIs are achieved.

Experience & Capabilities

• We are looking for candidates with Procurement/Purchasing/Supply Chain experience