Travel Consultant at Finchglow Travels

Job Responsibilities

• Make professional and accurate travel arrangements for our clients including air, car, hotel, and ground transportation reservations.
• Converse with customers to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
• Compute cost of travel and accommodations, using carrier tariff books, and hotel rate books, or quote package tour's costs.
• Follow company procedures, account guidelines and customer service standards in the areas of: making travel arrangements, building Passenger Name Records (PNR's) and profiles.
• Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by Finchglow Travels.
• Provide customer with Finchglow Travel brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.
• Maintain awareness and adherence to our clients procedures, programs and policy guidelines
• Consistent application of Finchglow Travel’s practices and programs.
• Provide industry updates as well as airline promotions to clients
• Offer and provide travel insurance to customers.
• Engage in the preparation of sales budget weekly.

Required Education, Qualification and Skills

• Bachelor’s degree in a related field with a minimum of 1 year experience as a travel consultant/ticketing & reservation officer
• Excellent communication skills
• Proficiency in the use of Amadeus; with Amadeus certification