Territory Sales Manager at e.Stream Networks Limited

Location: Victoria Island
Report to: Cheif Operation Officer - LTE

Job Purpose

• The incumbent is responsible for allocating area to Sales Representatives. Collecting Customers Feedback and Market Research as well as competitors’ activities.

Duties and Responsibilities

• Identify new business opportunities with new customers.
• Increasing business opportunities through various routes to market.
• Support sales forecasting and budgeting in line with the business needs
• Assist in the creation of market campaigns to support brand development.
• Keeping up data with Products and Competitors.
• Allocating area to Sales Representatives.
• Collecting Customers Feedback and Market Research.
• Managing and motivating the team to increase sales and ensure efficiency.
• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are offering.
• Reaching the targets and Goals set for your territory.

People Management:

• Maintain good customer and staff relationship.
• Ability to deal with customer demands and resolve issues in a positive way.
• Excellent communication and presentation skills keeping up data with Products and Competitors.
• Mapping of channel partners to different coverage area
• Ensure that partners comply to all regulatory requirement in respect to KYC

Requirement
Education & Work Experience:

• Graduate with B.Sc. or HND in ICT, Social Science, Art, Engineering or relevant discipline (Minimum of Second Class or equivalent)
• Minimum of 5 to 7 years’ Experience in sales & Marketing and sales
• Exposure, Customer Focused and goal oriented and sales driven.

Competencies, Skills & Certifications:

• Relevant Professional Certificate will be an added advantage
• Advance Negotiation Skills.
• Leadership Skills.
• Good interpersonal Skills.
• Presentation Skills.
• Customer Oriented Skills.
• Team Management Skills
• Territory Management
• Account management

KPIs

• Increasing business opportunities through various routes to the market (Online Sales, Channel Management). Achievement of 5 outdoor devices monthly, through online sales / Direct Sales
• Dealing with some major Customer accounts yourself. (Super dealer management) attainment of 2 super dealers in his/her territory.
• Keeping up data with Products and Competitors.
• Allocating area to Sales Representatives.
• Collecting Customers Feedback and Market Research.
• Team members clarity on roles, responsibilities and performance
• Quality, timeliness and effectiveness of Channel sales strategy and functional plans developed and the level of alignment with the eStream vision and mission
• Timeliness and accuracy of reports
• Channel Partner / Super Dealer retention ratio
• Channel Partner / Super dealer satisfaction ratio.
• Efficiency of order planning and management process of SIM cards, devices etc.
• In store expansion activities (No of new locations sourced and activated)
• Strict compliance to eStream administrative policy.
• Strict compliance to eStream ISO 9001 Procedures.

Working Conditions

• The incumbent may be required to travel out of station often.
• Physical requirements
• This position does not require any physically demanding task. However, the incumbent should be physically fit to withstand the physical and mental demands.