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  • Posted: Feb 17, 2020
    Deadline: Feb 20, 2020
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  • StreSERT is a professional services organisation that offers quality stress-free solutions to corporate organisations. We offer business support and integrated solutions in different areas that ensure business objectives are achieved. Critically, we evaluate issues as they impact your business, and consequently deploy the appropriate skills and competenci...
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    Telephone Operator

    Location: Victoria Island, Lagos

    JOB SUMMARY
    As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience, whereby your role will include key responsibilities such as:

    RESPONSIBILITIES  

    • To answer all incoming telephone call in a professional and polite manner
    • To make clear and accurate communication to the other party on the other end of the line
    • To redirect and divert calls to appropriate parties or offices
    • To relay information as quickly and as accurately as possible  as when the other party asks for a certain phone number, he has to look up his computerized or manual directory with alertness and presence of mind
    • To call up or dispatch the appropriate personnel in cases of emergency
    • Giving polite assistance to its caller and give best services.

    SKILLS

    • Excellent communication skills
    • Attention to detail
    • Use of initiative for basic things
    • Professionalism

    JOB QUALIFICATIONS/REQUIREMENTS

    • At least 1 year of experience directly related to the duties and responsibilities specified.
    • OND level
    • Computer literate and a FEMALE precisely.

    Salary
    Monthly Take Home – N48, 000

    Method of Application

    Applicants who meet the requirements listed above should forward CVs to ‘outsourcing@stresert.com’ using “TELE-OPR” as subject of the mail.

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