Telephone Operator at StreSERT Services Limited

Location: Victoria Island, Lagos

JOB SUMMARY
As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience, whereby your role will include key responsibilities such as:

RESPONSIBILITIES  

• To answer all incoming telephone call in a professional and polite manner
• To make clear and accurate communication to the other party on the other end of the line
• To redirect and divert calls to appropriate parties or offices
• To relay information as quickly and as accurately as possible  as when the other party asks for a certain phone number, he has to look up his computerized or manual directory with alertness and presence of mind
• To call up or dispatch the appropriate personnel in cases of emergency
• Giving polite assistance to its caller and give best services.

SKILLS

• Excellent communication skills
• Attention to detail
• Use of initiative for basic things
• Professionalism

JOB QUALIFICATIONS/REQUIREMENTS

• At least 1 year of experience directly related to the duties and responsibilities specified.
• OND level
• Computer literate and a FEMALE precisely.

Salary
Monthly Take Home – N48, 000