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  • Posted: May 13, 2020
    Deadline: Not specified
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  • Bridge International Academies is the world’s largest chain of primary and pre-primary schools bringing world-class education to the poorest of the poor, democratizing the right to succeed. Bridge leverages research, technology, and data analysis in order to standardize and scale the entire lifecycle of high-quality education delivery and to drive c...
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    Supervisor Quality Assurance

    What You Will Do

    • Create extensive audits – primarily in Survey-to-Go software, to be used by Quality Assurance team
    • Conduct first level analyses of audits conducted by Quality Assurance team to identify key issues/trends to be resolved based on data gathered
    • Create regular written summary and detailed reports of Quality Assurance audits, issues, resolutions and recommendations
    • Create periodic presentations on Quality assurance activities to State Program director and other stakeholders as required
    • Follow up with applicable Bridge managers in the affected functions to ensure resolution of identified issues in a timely manner
    • Manage a field team of over 20 Quality Assurance Associates
    • Oversee the Quality Assurance Associates to ensure all duties as assigned are carried out.
    • Manage the Quality Assurance Associates route maps and budgets.
    • Validate the work of Quality Assurance team on a regular basis. This requires constant field travel.
    • Ensure all the issues reported to HQ by the Quality Assurance Associates are accurate.

    What You Should Have

    • University degree in Business Administration or Management
    • 5-7 years of professional work experience preferably working in the field or managing field teams
    • 3-4 years in Supervisory and management roles 
    • Experience managing and working with remote or field based employees
    • Experience collecting and analyzing large amounts of data in a systematic and organized fashion  
    • Solid problem-solving capability; must be proactive in solving both major and minor issues that arise
    • Highly organized, detail-oriented and able to manage multiple tasks within tight deadlines
    • Positive can-do attitude; is able and willing to take on any challenge
    • Demonstrated capacity to plan, prioritize and deliver tasks on time to meet goals in a high pressure environment
    • Passionate about following processes and procedures, extremely data-driven with strong analytical skills
    • Strong project management experience
    • Excellent oral and written communication skills required
    • Strong computer skills, including MS Office, Internet.
    • Experience in creating surveys using any of the available tools
    • Solid geographic knowledge of assigned State necessary
    • Willing to travel in all weather

    Method of Application

    Interested and qualified? Go to Bridge International Academies on jobs.jobvite.com to apply
  • Send your application

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Average Salary at Bridge International Academies
₦ 116K from 23 employees
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