Spa Therapist at Mactay Consulting

Job Responsibilities:

• Consult, provide advice and promote treatments and products as needed.
• Offers various spa services (body treatments, massages, facials, waxing and manicures/pedicures) in a safe and convenient manner
• Maintain an inventory of equipment and product samples.
• Advise and promote retail products or additional services
• Maintain hygiene standards and comply with health and safety regulations.
• Identify and respond to relevant customer requirements, needs and expectations.
• Follow all controls and preparations daily to ensure smooth and professional operating standards.
• Achieve retail sales goals with personalized prescriptions and recommendations.
• Conduct grooming demonstrations and promotions as needed.
• Familiarize yourself with all the treatments and products offered at the spa.
• Document and maintain clients' files.
• Keep the room clean and well-equipped.
• Identify and respond to relevant customer requirements, needs and expectations.

Job Requirements:

• Hands-on experience in massage techniques, manicures, pedicures, waxing and face/body therapies.
• A degree or current license in aesthetics or physiotherapy is an added advantage.
• Previous work experience in sales is also an added advantage.
• Fluent in spoken English.
• In-depth knowledge of the use of Microsoft office suites.
• Positive attitude towards work.
• Excellent team player.
• High presentation standards on oneself, their treatment room and surrounding spa areas.
• Ability to display empathy and build rapport with your clients.
• Stamina, primarily if the spa focuses on body massage treatments and handling heavy equipment.
• Flexibility is vital; willingness and capability to work and provide shift cover at weekends, evenings, and holidays. And this may sometimes extend beyond therapy work to reception and admin.