Job Vacancies at Wema Bank Plc

Job Summary

• The Ideal candidate would oversee business development and relationship management within the SME banking business with primary focus on increasing market share

Key Responsibilities / Accountabilities
Key Expectations:

The successful SME Product Officer will fulfill the following duties and responsibilities:

• Oversee business development and relationship management within the SME banking business with primary focus on increasing market share
• Enhance the bank’s visibility in the SME space and attract a top 5 SME Industry Customer experience ranking for Wema bank.
• Provide technical support for small & medium enterprises to develop strategic plans, monitor and evaluate performances.
• Assist the SME team in the bank to develop and implement enterprise promotion programs
• Drive profitability and other financial targets of the group
• Ensure customers’ demands are met through effective product/ service offerings
• Ensure the development and implementation of efficient processes that deliver consistent superior customer experience across channels to SME banking customers
• Drive knowledge transfer and management across the banks sales force as it relates to SME banking
• Collaborate with marketing/sales department, prospects, and clients to understand and anticipate their needs and translate them into product requirements.
• Identify SME target market and opportunities for business development.
• Ability to carry out market analysis to create new products.
• Work with the branches / clusters / zones to meet set budget.
• Managing product features and prioritizing them based on changing market realities.
• Ability to manage and ensure healthiness of product portfolio.
• Data analytics and good reporting skills.
• Have the mind-set of a strategic business manager.
• Innovative ability to unlock new viable markets and partnerships while growing product portfolio.
• Collaborate with team member and other stakeholders to return maximal product performance.
• Set up indicators to track the performance and value of products delivered to customers.
• Develop targeted training materials for easy use by small enterprises for their staff training on relevant areas.

Qualifications and Skills
Below are qualifications and skills required for the role of an SME Product Officer:

• A First Degree in a related field.
• 3+ years of product management experience
• Customer oriented: Must be customer service driven in delivering value to the bank
• Analytical and data driven in defining product and service solutions.
• Platform product leadership: collaborate with product and engineering leadership across the Bank to digital services and offerings
• Strong track record of execution

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Job Summary

• The ideal candidate will contribute to business development and execution of branch sales plans to achieve desirable profitability, foster a productive, value- producing relationship between the bank and customers and support the Business Development Managers to grow a portfolio of profitable customers in pursuit of specific sales, service, growth, and opportunity targets.

Job Description
Sales management:

• Execute branch sales strategy reflective of the local market conditions to ensure that sales targets are met. This includes having product knowledge, cross selling and keeping up to date with changes and developments in the local market/area to drive optimal achievement sales opportunities.
• Conducts daily meetings with the sales team (RMO and MA) and carry out reviews on the previous day and jointly plan for the week ahead.
• Manages and maintains current business relationships and seek new accounts through sales.
• Engage in business development activities and solicitation of new business; be actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services.

Risk management:

• Ability to identify an acceptable level of lending risk, in line with the bank’s risk appetite statement, and to maximise profit from that transaction.
• Comply with the Bank’s complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
• Minimize risks through adherence to KYC compliance as per the bank policies and procedures in all your operations to minimize losses due to frauds.
• Discuss loan terms and conditions, and conduct collateral risk analysis to ensure compliance with the banks policies and procedures.

Financial management:

• Extract and analyse financial statements, cash flow forecasts and other complex financial reports, providing accurate assessment.
• Perform prequalification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends.
• Analyze financial statements of new customer and evaluate all loan documents.
• Contributes to the growth of deposits, loans and overdrafts to increase profitability of the branch.

Customer service:

• Delivers and maintains customer service standards at all times, for improved service delivery.

People management:

• Collaborate with peers in the branch to ensure effective support and service delivery.
• Contribute to developing a positive and proactive Safety and Wellbeing culture including meeting all safety and wellbeing compliance requirements.
• Role model and live the Bank’s Values while adhering to all corporate HR policies.

Required Qualifications

• B.Sc. Banking and Finance, Business Administration, Digital Marketing, or any other related field.
• 2-8 years of work experience in Commercial Business at any reputable bank or financial institution.

go to method of application »

Job Summary

• The ideal candidate will contribute to business development and execution of branch sales plans to achieve desirable profitability, foster a productive, value- producing relationship between the bank and customers and support the Business Development Managers to grow a portfolio of profitable customers in pursuit of specific sales, service, growth, and opportunity targets.

Job Description
Sales Management:

• Execute branch sales strategy reflective of the local market conditions to ensure that sales targets are met. This includes having product knowledge, cross selling and keeping up to date with changes and developments in the local market/area to drive optimal achievement sales opportunities.
• Conducts daily meetings with the sales team (RMO and MA) and carry out reviews on the previous day and jointly plan for the week ahead.
• Manages and maintains current business relationships and seek new accounts through sales
• Engage in business development activities and solicitation of new business; be actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services.

Risk Management:

• Ability to identify an acceptable level of lending risk, in line with the bank’s risk appetite statement, and to maximise profit from that transaction.
• Comply with the Bank’s complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
• Minimize risks through adherence to KYC compliance as per the bank policies and procedures in all your operations to minimize losses due to frauds.
• Discuss loan terms and conditions, and conduct collateral risk analysis to ensure compliance with the banks policies and procedures

Financial Management:

• Extract and analyse financial statements, cash flow forecasts and other complex financial reports, providing accurate assessment
• Perform prequalification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends.
• Analyze financial statements of new customer and evaluate all loan documents.
• Contributes to the growth of deposits, loans and overdrafts to increase profitability of the branch.

Customer Service:

• Delivers and maintains customer service standards at all times, for improved service delivery.

People Management:

• Collaborate with peers in the branch to ensure effective support and service delivery.
• Contribute to developing a positive and proactive Safety and Wellbeing culture including meeting all safety and wellbeing compliance requirements.
• Role model and live the Bank’s Values while adhering to all corporate HR policies

Job Experience
Minimum Educational Qualifications:

• B.Sc. Banking and Finance, Business Administration, Digital Marketing, or any other related field.

Required Experiences:

• 2-8 years of work experience in Commercial Business at any reputable bank or financial institution.

Required Skills:

• Credit Writing, Sales and Negotiation, Global Trade, Teamwork and Collaboration, Adaptability, Resilience.