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Broadway Cafeteria is a restaurant located in Lagos State.
Receptionist gives access to other employees, answer phones, transfer calls, schedule appointments, answer questions, give directions and manage the flow of traffic in the restaurant. It is the receptionist who greets anyone who enters the building.
Responsibilities:
Greet clients as soon as they arrive and connect them with the appropriate party
Answer the phone in a timely manner and direct calls to the correct offices
Create and manage both digital and hardcopy orders and bills for guests
Deal with bookings by phone, e-mail, letter, fax or face-to-face
Complete procedures when Guests arrive and leave
Prepare bills and take payments
Take and pass on messages to Guests
Deal with special requests from Guests
Answer questions about what the restaurants offers and the surrounding area
Deal with complaints or problems
Answer telephone calls and take messages or forward calls
Schedule and confirm appointments and maintain event calendars
Check visitors in and direct or escort them to specific destinations
Inform other employees of visitors' arrivals or cancellations
Enter customer data and send correspondence
Copy, file and maintain paper or electronic documents and records
Qualifications
Skills & proficiencies required:
Customer Service
Overachieving Attitude
Work Ethic
Verbal and Written Communication
Friendly
Professional
Adaptable
Patience
Problem Solving Skills
Accuracy and Attention to Detail
Integrity
Interpersonal Skills
Telephone Skills
Microsoft Office Skills
Listening
Professionalism
Customer Focus
Organization
Handle Pressure
Interested and qualified candidates should forward their CV to: funmi@cafeterianigeria.com using the position as subject of email.
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