Job Openings at CRS

Description

• The Project officer – Communications will provide coordination and technical support to implement CGPP's Risk Communication and Community Engagement (RCCE) interventions.
• This will include but is not limited to leading advocacy, communication, and social mobilization (ACSM) towards promoting good healthcare-seeking behavior to increase the uptake of Oral Polio Vaccine (OPV), other Child Routine Immunization vaccines, and COVID-19 vaccines for eligible adults.
• She/he creates content and uses effective communication methods and channels to reach a number of different audiences and help increase the project’s visibility in the state.
• Likewise, She/he will work closely with the Partner Community-Based Organizations (CBOs) across the focal LGAs to ensure quality implementation and reporting of CGPP RCCE interventions across the project’s portfolios of Polio, Global Health Security Agenda (GHSA) and COVID-19.

Roles and Key Responsibilities:

• Oversee and facilitate the planning, implementation, and reporting of CGPP RCCE interventions across its portfolios in the state.
• With guidance from the State Team Lead (STL) and working closely with the CGPP Secretariat Communications officer, will provide onsite technical and organizational development support to the CBO Partners to strengthen and improve RCCE interventions not limited to advocacies, compound meetings, dialogues etc.  
• She/he will work closely with the One Health line Ministries, Primary Health Care Management Board, Polio EOC, and other related agencies and development partners at the state and LGA level under the guidance of the STL to process, analyze and use communications information to improve activities in focal LGAs.
• With guidance from the STL and working closely with the M&E Team, contribute to analyzing public health, animal health, wildlife, and environmental services to identify vertical and horizontal linkages useful to support community engagement activities, including surveillance to maximize efficiencies, cooperation, and improved outcomes.
• Work closely with the state MEAL officer to analyze and evaluate communications data to ensure compliance and record achievements across all reporting indicators.
• Work closely with the STL and CBO Partners to ensure timely reporting of project activities from focal LGAs, particularly communications not limited to weekly, monthly, quarterly, annual, and other related reports.
• Work closely with the CBO Partners to oversee the activities of the community volunteers to ensure activities conducted are of high quality in compliance with the donor's RCCE and behavioral change strategy.
• Promote and influence behavioral change at individual and household levels towards increased community participation in Polio and other related programs.
• As guided by the STL, conduct monthly supervisory visits to focal LGAs and Partner CBO offices to monitor and mentor program activities and make recommendations as appropriate.
• Coordinate and facilitate all evidence-gathering activities on communications, including success stories, program evaluations, research activities, and case studies.
• Write and design creative and compelling project communication content such as success stories, photos, videos, fact sheets, brochures, powerpoint presentations, etc. – for various audiences; the donor, state government, local Church, partners, CRS's Yammer community and others as needed.
• Work closely with the STL and other team members to develop training materials and activities to build the capacity of the volunteers, and community leaders, which include traditional and religious leaders, health workers and caregivers on community participation, behavior change communication and CGPP RCCE strategy.
• Advice and guide on implementing community feedback mechanisms to ensure community concerns and misinformation are being addressed and coordinated with governments and partners.
• Document lessons learnt on the project and track intervention results and outcomes to better inform programming.
• Participate in ALL program activities not limited to review meetings, campaigns, technical working group meetings, and as delegated.
• Attend to other duties as assigned by the STL and or program's management.

Basic Qualifications

• Bachelor's degree in Communications, health related discipline.
• At least 3 to 5 years of working experience Risk Communication and Community engagement activities on health programs. Immunization and Animal health experience will be an added advantage.
• Good knowledge of RCCE, SBCC, ACSM, One Health concepts including social development activities.
• Strong interpersonal and communication skills; ability in consensus building and constructively leading a team
• Possession of analytical, problem-solving, and strategic planning skills
• Excellent interpersonal, organizational, and written/verbal communication skills, including in cross-cultural settings
• Fluency in English

Required Languages – English and Hausa.

Travel - Must be willing and able to travel up to 70 %.

Knowledge, Skills and Abilities

• Excellent analytical skills with the ability to detect and report inconsistencies
• Excellent organizational skills with great attention to detail
• Ethical conduct in accordance with recognized professional and organizational codes of ethics
• Proactive, resourceful, solution-oriented and results-oriented
• Ability to work collaboratively

Preferred Qualifications

• Familiarity with relevant donors' regulations is a plus.
• Proficient in Excel and experience with Word and PowerPoint. Knowledge of financial reporting software a plus.

Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Integrity
• Continuous Improvement & Innovation
• Builds Relationships
• Develops Talent
• Strategic Mindset
• Accountability & Stewardship

Supervisory Responsibilities: None

Key Working Relationships:

Internal: State Team Lead, Senior MEAL officer, MEAL officers, MEAL Assistants, Program Manager, Deputy Head of Program, Program officers, Deputy Country Representative, and Country program operations and finance team.

External:  CGPP Secretariat, WHO, UNICEF, SPHCDA, NCDC, SOLINA Health, LGA PHC Team, Ministry of Agriculture, WHO, CBO Partners.

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Roles and Key Responsibilities:

• Oversee and facilitate the planning, implementation, and reporting of CGPP – GHS project activities across CRS project implementing LGAs.
• Under the guidance of the State Team Lead and working closely with the CGPP Secretariat GHS- PM, provide onsite technical and organizational development support to the CBO Partners to strengthen multi-sectoral and multidisciplinary collaboration on community-based zoonotic disease outbreaks.
• Work closely with the Ministry of Health (MOH), Ministry of Agriculture (MOA), and other GHS stakeholders at the state level to process, analyze and use One Health/GHS information to improve management, make necessary adjustments, and assess trends.
• With guidance from the STL and working closely with the M&E Team, contribute to analyzing public health, animal health, wildlife, and environmental services to identify vertical and horizontal linkages useful to support community-based zoonotic disease field surveillance and work collaboratively to maximize efficiencies and cooperation.
• Collaborate with stakeholders for the development, deployment, and implementation of appropriate GHS-CBS tools necessary to improve community-based zoonotic disease surveillance
• In coordination with the Senior Project Officer – MEAL and working closely with the state MEAL officer, ensure the collection and organization of GHSA information following USAID approved CGPP GHSA MEL plan.
• Liaise with the Zoonotic Disease Unit (ZDU), relevant government officials and partners, continuously to ensure awareness, coordination, buy-in, and cooperation for the successful planning and implementation of the One Health approach in the state.
• Represent the project at state level outbreak preparedness and response planning activities
• Ensure the surveillance system works for AFP and other priority disease case detection, reporting and response with the state's surveillance teams.
• As guided by the STL, conduct monthly supervisory visits to focal LGAs and Partner CBO offices to monitor and mentor program activities and make recommendations as appropriate.
• Coordinate and facilitate all evidence gathering activities, including program evaluations, research activities, and case studies/success stories.
• Work closely with the STL and CBO Partners to ensure reporting of GHSA activities across focal areas on weekly, monthly, quarterly, annual and other related reports.
• Track performance on established input, activity, output, and impact indicators to measure achievement and progress towards intermediate results and overall program strategic objectives.
• Participate in ALL program activities not limited to review meetings, campaigns, technical working group meetings, and as delegated.
•  Attend to other duties as assigned by the STL and or program's management.

Basic Qualifications

• Bachelor’s degree in a health discipline preferred.
• At least 3 to 5 years of working experience addressing animal and human health threats.
• Good knowledge of One Health Concept, GHSA, OIE-PVS, and IHR -2005 principles
• Demonstrated experience in applying One Health approaches to address community-based disease challenges
• Strong understanding of the Nigeria national One Health &community health strategy
• Strong interpersonal and communication skills; ability in consensus building and constructively leading a team
• Possession of analytical, problem-solving and strategic planning skills
• Excellent interpersonal, organizational and written/verbal communication skills, including in cross-cultural settings
• Required Languages – English and the ability to speak Hausa will be an advantage.
• Travel - Must be willing and able to travel up to 70%.
• Supervisory Responsibilities: None
• Key Working Relationships:
• Internal: State Team Lead, Senior MEAL officer, MEAL officers, Program Manager, Deputy Chief of Party, Program officers, Deputy Country Representative, and Country program operations and finance team.
• External:  CGPP Secretariat, WHO, UNICEF, SPHCDA, NCDC, SOLINA Health, LGA PHC Team, GHS Partners, Ministry of Agriculture and Environment, FAO, MSH-MtaPs, CBO Partner Staff

Knowledge, Skills and Abilities

• Excellent analytical skills with the ability to detect and report inconsistencies
• Excellent organizational skills with great attention to detail
• Ethical conduct in accordance with recognized professional and organizational codes of ethics
• Proactive, resourceful, solution-oriented and results-oriented
• Ability to work collaboratively.

Preferred Qualifications

• Familiarity with relevant donors’ regulations is a plus.
• Proficient in Excel and experience with Word and PowerPoint. Knowledge of financial reporting software a plus.
• Agency-wide Competencies (for all CRS Staff)
• These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
• Integrity
• Continuous Improvement & Innovation
• Builds Relationships
• Develops Talent
• Strategic Mindset
• Accountability & Stewardship

go to method of application »

Roles and Key Responsibilities:

• Support the coordination and implementation of all assigned project activities as outlined in the detailed implementation plan in line with CRS program quality principles and standards, donor requirements, and good practices.
• Monitor and report any challenges and/or gaps identified to inform adjustments to plans and implementation schedules. Assist partners in their efforts to reflect on project experiences.
• Support accountability through coordinating project evaluation activities and assisting partners in their efforts to collect and analyze project data per specified mechanisms and tools. Collaborate with local partner(s) to prepare reports per established reporting schedule.
• Collect information on staff capacity needs and technical assistance needs of partner organizations and monitor capacity building and technical support activities to ensure effective impact.
• Complete project documentation for assigned activities. Assist with identifying information for case studies and reports on promising practices.

Other Specific Responsibilities:

Program and Case Management

• Ensure that SR program and Case Management activities are implemented according to the approved work plan and budget, focusing on meeting agreed deadlines.
• Assist in organizing monthly PR-SR review meetings, quarterly review meetings with GF CT and other periodic program reviews, ensuring that case management is prioritized
• Support the preparation/finalization of meeting agenda and distribute minutes of meetings
• Support the development and tracking of GF Malaria Detailed Implementation Plan (DIP)
• Ensure that the CRS Zero Cash Policy is adhered to during implementation

Service Uptake

• Provide technical and programmatic support required for improving malaria service uptake
• Ensure that SR Service uptake activities are implemented according to the approved work plan and budget, focusing on meeting agreed deadlines.
• Work closely with the Programme team and SRs to drive malaria service uptake in health facilities and in the community.
• Work closely with relevant government organizations at national and state levels, as well as other stakeholders, to strengthen quality of case management.

 Training and Mentoring

• Provide regular programmatic support to SRs in the implementation of grant activities such as trainings, workshops and other capacity development interventions.
• Support the SRs’ planning and implementation of trainings, workshops and other capacity development interventions.

Representation

• Represent CRS at all required national level sub-committee/technical meetings with NMEP, liaising with other partners as required 
• Any other duties as assigned by supervisor

Required Languages - List languages required to perform the job

Travel - Must be willing and able to travel up to 70%.

Knowledge, Skills and Abilities

• Observation, active listening and analysis skills with ability to make sound judgment
• Good relationship management skills and the ability to work closely with local partners and community members
• Attention to details, accuracy and timeliness in executing assigned responsibilities
• Proactive, results-oriented and service-oriented

 Preferred Qualifications

• Experience in participatory action planning and community engagement.
• Experience monitoring projects and collecting relevant data preferred.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).

 Supervisory Responsibilities (if none, state none)

Key Working Relationships:

Internal: Global Fund Malaria Program Team, Deputy Country Representative, Country Representative, Head of Operations, Finance, Procurement and Administration Staff, Regional and Senior Technical Advisors, Deputy Regional Directors for PQ and MQ

External: Global Fund’s Fund Portfolio Manager and Nigeria Country Team, SRs, State Ministries of Health (SMOH), National Malaria Elimination Program (NMEP) within the Federal Ministry of Health (MoH), Technical and Financial Partners, supported health facilities, Local Fund Agent (LFA)

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Roles and Key Responsibilities:

Technical Coordination

• Support HIV and OVC Coordination platforms at the sub-national unit.
• Coordinate the capacity building of government health care workers in the state on ACCESS project sustainability strategies and activities designed to respond to the program priority actions to address HIV case findings, linkage to treatment and retention in care in response to HIV/AIDS pandemic across various supported facilities.
• Coordinate the support to health facilities on the implementation of sustainable DSD models for the children and the adolescents living with HIV.
• Coordinate the support for increased participation of GoN, CSOs and the private sector in HIV program implementation.
• Facilitate strategies aimed at increased sustainable investment in HIV program in the sub-national unit.
• Facilitate the capacity strengthening of GoN and other stakeholders to develop and review HIV policies and relevant bills for improved HIV program ownership.
• Facilitate the capacity strengthening of the sub-national unit including its health care workers to demonstrate the integration of OVC and Pediatric ART services.
• Coordinate the support for strategies aimed at improving supply chain management systems at the sub-national unit.
• Facilitate the strengthening of strategic information and quality improvement systems at the sub-national unit.
• Support the efforts of GoN at sub-national level and PEPFAR to standardize and scale up the use of evidence based technical strategies for OVC Case Management and Referral Coordination.
• Ensure successful startup of the ACCESS project at the sub-national level. Provide oversight to ensure the achievement of project objectives.

Program Coordination

• Oversee administrative, operational and security aspects of the ACCESS project at the sub-national office.
• Facilitate transparency among and between ACCESS staff to promote team coordination and effectiveness.
• Facilitate healthy communication and collaboration with all members of the project team and critical stakeholders.
• Prepare quality reports and means of verification in support of project activities and deliverables.
• Provide technical leadership for the development and timely completion of annual SOWs, workplans, indicators, and budgets for each sub-recipient partner and CRS.
• Lead the technical documentation of appropriate application of programmatic best practices.
• Utilize and develop appropriate tools to track program performance (site capacity assessment tool, regular financial analysis, treatment initiation, adherence monitoring/patient retention, etc.)
• In conjunction with the country team lead and other key personnel, conduct periodic technical reviews, site visits, and monitor progress towards achievement of program objectives at the sub-national level.

Representation and Learning

• In consultation with the country team lead, represent the team on relevant technical forums including high level representation, advocacy and donor engagement as required.
• Ensure necessary technical assistance and training is provided to partners to develop capacity to implement HIV/AIDS support activities as per the project requirement.
• Provide high level technical support for program innovation and learning; foster regular discussions with key stakeholders as appropriate; to facilitate cross sector learning on HIV, OVC and adolescent programs.

Required Languages - English is required

Travel - Must be willing and able to travel up to 50%.

Knowledge, Skills and Abilities

• Analysis and problem-solving skills with ability to make sound judgment
• Good relationship management skills and the ability to work closely with local partners
• Proactive, results-oriented and service-oriented
• Attention to details, accuracy and timeliness in executing assigned responsibilities

Preferred Qualifications

• Experience working with partners, participatory action planning and community engagement.
• Staff supervision experience a plus.
• Experience monitoring projects and collecting relevant data.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).

Supervisory Responsibilities: None

Key Working Relationships:

Internal: Project Team staff, Operations Staff

External: Government of Nigeria Staff, HIV and OVC Program Implementing Partners, CSOs, Private sector.

Basic Qualifications

• A primary medical qualification (MBBS), Bachelor’s degree in sciences, social sciences, or related fields plus a master’s degree in Public Health or related health discipline.
• Minimum 5 years of experience in HIV/AIDS and/or OVC programming.
• Minimum of 3 years in the developing world in mid-project management positions with progressive management responsibilities.
• Experience working in PEPFAR Above-Site and Sustainability pediatric HIV, OVC and adolescent programming.
• Strong background in program implementation; experience in supervising and providing technical assistance for roll-out of evidence-based HIV, OVC and adolescent programming strategies.
• Ability to work both in a team and independently and also the ability to transfer knowledge through formal and informal training.
• Technical experience with programming to address gender concerns and programming for very young children and adolescents/youth required.
• Excellent written and spoken English.
• Experience in MS Office package (Excel, Word, PowerPoint, Visio) and information management systems. Proficient in Word.