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  • Posted: Feb 27, 2020
    Deadline: Mar 4, 2020
  • CIArb is an international centre of excellence for the practice and profession of alternative dispute resolution (ADR). Our growing membership of 14,000 is based across 133 countries and supported by an international network of 37 branches. The Institute provides education and training for arbitrators, mediators and adjudicators. It also acts as a g...
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    Programme / Research & Advocacy Officer

    Job Description
    Advocacy, Research:

    • Liaising closely with Registrar/CEO in the delivery of the Institute’s advocacy strategy.
    • Participates in relevant arbitration/ADR policy groups when required.
    • Provide support for the design, planning and delivery of Institute’s policy and advocacy event.
    • Maintain active membership of key arbitrators/ADR networks and policy groups where appropriate.
    • Support the production of policy briefings and other materials for use in various communication channels and at external events as directed.
    • Assists with the monitoring and evaluation of the impact of Institute’s policy and advocacy work and deliver regular analysis and updates for management and Governing Council reports etc., as required.
    • Acts as a public relations officer on campaign and advocacy issues if required.
    • Manage multiple research projects concurrently, utilizing a variety of research methodologies & approaches (panel-based surveys, on-device surveys, advertising effectiveness studies, online focus groups, website evaluations).
    • Oversees all data-related aspects of project execution (e.g., quality control assurance from fielding through report delivery).
    • Manage progress of survey research projects to ensure accomplishment of objectives – this includes communication to anticipate challenges related to survey design, fielding/data collection and project deliverables.
    • Performs basic analysis of survey research results, including sub-group analysis for inclusion in reports.


    • Creates, develop and implement fund-raising strategies for the Institute.
    • Identify potential partnerships with organizations/Institutions.
    • Research available local and international funding opportunities.
    • Review request for proposals (RFPs) and draft proposals to potential partners and donors for fundraising purposes.
    • Generate increased income for Institute’s programmes and events from existing sources or relationships.
    • Maintain and expand Institute’s network in arbitration and ADR and other business community.
    • Identify opportunities to actively engage Institute’s Members and Stakeholders.
    • Research relevant information to improve Institute’s programmatic approach, coordinate the execution and support the implementation of Institute’s programmes and activities.
    • Monitor and track the impact of Institute’s programmes and events.
    • Prepare reports for Management, Partners and Funders.
    • Participate in inter-departmental meetings and departmental strategic planning.
    • Any other tasks within the scope of the role as directed and agreed

    Education Qualification:

    • A good university degree from any discipline.

    Professional Qualification:

    • Project management certification will be an added advantage


    • Minimum of 3 years’ experience in the field

    Key Competencies Requirements
    Functional/ Technical:

    • Research skills
    • Excellent organizational skills
    • Good communication skills
    • Resourceful nature and excellent problem-solving capabilities
    • Creative thinking and project management skills
    • Proficient user of Microsoft software


    • Must have an entrepreneurial spirit
    • Must be Pro-active
    • Must have strong Interpersonal skills

    Method of Application

    Interested and qualified candidates should send their CV with Cover Letters to: use 'Programme/Research Officer' as subject in the email when applying.

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